Information Technology Specialist with Security Clearance

AISLINN MCNAMARA

719-***-**** **************@*****.*** https://www.linkedin.com/in/aislinn-mcnamara Norfolk, VA 23513

INFORMATION TECHNOLOGY SPECIALIST

Technically skilled and detail-oriented IT professional with 3+ years of hands-on experience maintaining, troubleshooting, and optimizing complex electronic and computer systems in high-security environments. Proven ability to diagnose hardware and network issues, manage system documentation, and uphold 99% operational uptime through preventative maintenance and process improvement. Holds an active security clearance and a strong foundation in networking, system administration, and cybersecurity principles.

●System Calibration

●Workflow Coordination

●Incident Reporting/ Tracking

●System Troubleshooting

●Network Setup / TCP-IP

●Team Leadership/ Training

●Windows / UNIX / macOS

●Cybersecurity / Data Protection

Technical Equipment Operations

KEY SKILLS

●Network Systems Administration Applied AEGIS networking and UNIX/Solaris administration training to configure, maintain, and troubleshoot secure digital systems; strengthened foundational networking knowledge through CompTIA-aligned coursework.

●System Troubleshooting & Optimization Conducted advanced diagnostics and preventive maintenance on complex computer and electronic systems to sustain 99% operational readiness; skilled in identifying root causes and implementing corrective actions.

●Team Leadership & Collaboration Led peer technicians in coordinating maintenance tasks and daily workflows; promoted accountability, accuracy, and efficiency through clear communication and hands-on team leadership.

PROFESSIONAL EXPERIENCE

United States Navy Norfolk, VA 2022 – 2025

Electronics & Network Systems Technician

Performed maintenance, troubleshooting, and network support for advanced computer and radar systems in secure operational environments. Collaborated with cross-functional teams to ensure reliability, compliance, and performance of all digital systems.

●Performed system analysis, fault isolation, and repair on 150+ shipboard electronic and network systems, sustaining 99% uptime and compliance with Department of Defense cybersecurity standards

●Conducted weekly maintenance checks and technical audits, recording data in digital tracking systems to maintain 100% documentation accuracy and readiness certification

●Installed, configured, and tested UNIX/Solaris-based networks and digital communication systems, verifying connectivity, latency, and system redundancy under high-demand conditions

●Mentored and trained 5+ junior technicians on diagnostic procedures, tool usage, and workflow management, improving team efficiency and reducing repeat equipment failures by 20%

FedEx Durham, NC 2020 – 2021

Package Handler / Logistics Support

Supported fast-paced logistics operations by managing high shipment volumes, verifying package accuracy, and ensuring safe, on-time deliveries. Recognized for precision, reliability, and teamwork in maintaining operational flow under tight deadlines.

●Processed, scanned, and routed an average of 1K+ packages per shift with 98% accuracy, meeting all productivity and quality benchmarks

●Coordinated workflow and communication among a 15-member logistics team, ensuring even distribution of workload and consistent on-time departures

●Organized freight placement and route sequencing to optimize trailer space utilization and reduce loading time by 10%

Dairy Queen Durham, NC 2019 – 2022

Shift Lead / Customer Service

Supervised daily operations and supported customer satisfaction through leadership, organization, and attention to detail.

●Oversaw 6–8 employees per shift, balancing workloads and maintaining service speed during peak hours

●Managed cash handling and deposits averaging $3,000+ per shift with zero discrepancies

●Improved team productivity and service ratings by implementing consistent training and quality control checks

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EDUCATION CERTIFICATIONS

High School Diploma Dual Enrollment Coursework in Liberal Arts

JD Clement Early College High School / North Carolina Central University – Durham, NC May 2021

Foundational Leader Development Course U.S. Navy Leadership Training Command 2023

AEGIS Fundamental and Auxiliary Systems Theory Training U.S. Navy Technical School 2023

Advanced Electronics and Fire Control Systems Certification U.S. Navy Technical School 2023

AEGIS Networking and UNIX/Solaris Administration Certification U.S. Navy Technical School 2023

TECHNICAL COMPETENCIES

Operating Systems: Windows, UNIX/Solaris, macOS

Hardware: Multimeters, oscilloscopes, and network analyzers for system testing and maintenance

Information Technology Proficiency: Network connectivity, system configuration, cybersecurity awareness, troubleshooting, and operating system management

Software: Microsoft Office 365 (Outlook, Word, Excel, PowerPoint), Google Workspace (Gmail, Calendar, Contacts, Meet, Chat), Google Drive (Docs, Sheets, Slides)

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