Customer-Focused Shift Leader and Server

ANA AFUVAI

Riverdale, UT ***** 801-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Dependable and customer-focused professional with several years of experience in fast-paced service environments. Proven leader with shift-lead experience and a consistent record of promotions based on work ethic and accountability.

PROFESSIONAL EXPERIENCE

Criddle’s Café - Ogden, UT Server/Host (Oct 2021 – Apr 2025)

• Delivered high-quality customer service in a fast-paced environment

• Handled cash transactions accurately and efficiently

• Maintained a welcoming atmosphere and resolved customer needs

Café Zupas - Riverdale, UT Shift Lead (Aug 2021 – Aug 2023)

• Promoted based on leadership and performance

• Trained new employees and supported daily operations

Twisted Sugar - Ogden, UT Team Member (Summer 2021)

• Prepared food and beverages following safety standards

VOLUNTEER EXPERIENCE

International Language Program (ILP) - India Volunteer English Instructor (May 2025 – Sept 2025)

• Taught English to children ages 6–12

• Developed engaging lesson plans while strengthening cross-cultural communication skills

SKILLS

Customer Service • Leadership • Training • Time Management • Cash Handling • Communication

EDUCATION

Weber State University - Ogden, UT (2024)

Bonneville High School - Ogden, UT High School Diploma, May 2024

REFERENCES

Available upon request

Contact this candidate