Organization & Team Development Leader

CAROLYN DAVIS

Redondo Beach, CA • 252-***-**** • **.********@*****.***

PROFESSIONAL SUMMARY

Specialize in Organization and Team Development

Customer Service Specialist

Work History

Team Cohesion and Business Performance Leader

California Guard License

Remote Online Banking Rep- 02/2022 – 08/2023

Bank of the West- Seasonal At home banking representative to assist banking customers with questions regarding their banking relationship with the bank.

Security Management Details & Supervisor of Event Staff, 08/2018 to 01/2025

CSC – Los Angeles, CA- Supervised and lead employee deployment at major sporting events, including Superbowl 56. Enforced safety protocols for NFL and S0-Fi Stadium.

Guest Relations Crowd Control, 03/2010 to 01/2018 NFL- Carolina Panthers – Charlotte, North Carolina Gameday and Bank of America Stadium events included NFL games, International Soccer Tournaments, Concerts and National Presidential Campaign Rallies.

Jackson Hewitt Tax Services -submitted tax forms on behalf of clients to pay the appropriate amount and maximize the client’s return. Interviewed clients about their income and expenses, audited account details and acted as a liaison between clients and the IRS. Completed and filed tax documents with appropriate agencies, like the IRS, state and local government entities

Education

Master of Arts: Sports Management & Organizational Development, 2014

American Military University - Charles Town, West Virginia

Bachelor of Science: Business Management, 2004

St Augustine University - Raleigh, NC

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