Compassionate Caregiver and Customer Service Pro
Resume:
Tamoy Thompson
Jacksonville, FL *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Caregiver
Albas-Jacksonville, FL
March 2025 to Present
Resident Assistant
Quality Life Center-Jacksonville, FL
March 2024 to Present
Assisting the mentally unstable and homeless guests with medication and with meals Call Center Representative
Epiq-Tampa, FL
June 2023 to February 2024
Answering calls from potential settlement customers that have questions. Customer Service Representative
The McPherson community-Lakeland, FL
June 2020 to June 2023
Answering calls and scheduling customers appointments for services. And helping customers with identifying fraudulent cable/light companies. Calling customers and collecting payments that’s been over due.
Customer Service Representative
GC Services-Lakeland, FL
October 2021 to October 2022
Assisting Verizon customers with new devices and new lines. Education
Diploma
Kathleen Senior High School-Lakeland, FL
August 2014 to May 2018
Skills
• Food industry
• Food Preparation (2 years)
• Care plans
• Memory Care
• Customer service
• Negotiation
• Food service
• Restaurant Experience (3 years)
• Microsoft Word
• Front desk
• Banking
• Nursing
• HIPAA
• Food Service (5 years)
• Cash handling
• Cash Handling
• Order fulfillment
• Upselling
• Windows
• Leadership
• Hospitality
• Serving Experience (5 years)
• Analysis skills
• Cleaning Experience (2 years)
• Busser (1 year)
• Driving
• Cashiering
• Sales (3 years)
• Computer skills
• Typing
• Telemarketing
• Teaching
• Caregiving
• Customer Service (5 years)
Certifications and Licenses
FARS certification
Present
Certified Home Health Aide
Driver's License
First Aid Certification
CPR Certification
November 2023 to November 2024
BLS Certification
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