Distributed Operations & Supply Chain Leader with 20+ Years Experience

MANAGER: Distribution, Supply Chain & Logistics Manager.

Highly successful and dedicated distribution and supply chain specialist with 20+ years of experience in providing exemplary customer account management, efficient and effective leadership skills, with superior inventory control expertise, while driving productivity, and promoting overall operational excellence, in a fast-paced distribution environment, while increasing revenue and reducing costs, through effective management.

●EDI Link, Web-based Inventory management experienced with RF functionalities, WMS such as Oracle, SAP, AS400, and Magaya, as well as cycle counts, RMA’s, O&S processes.

●Proven performance driven expertise in forecasting inventory volumes, strategical planning, SOP and KPI implementation, supply chain management, cruise logistics coordination, and multi-modal transportation.

●Global marketing skills, with a strong emphasis in customer and vendor contract negotiations.

●Project management professional, with exceptional client interactions, resulting in long term relationships and customer loyalty. (Some of which have followed me to various employers throughout the years).

●Extensive knowledge of bonded and foreign trade zone cargo.

●Expertly lead cross-functional teams across multiple sites, promoting customer service, organizational cohesion, and employee effectiveness by standardizing best practices institution-wide.

●Ensure compliance with rigorous state and federal regulations, including CBP, FTZ, FDA, USDA, and OSHA.

PROFESSIONAL EXPERIENCE

INTERPORT LOGISTICS LLC, Miami, Florida • 2011 – 12/2025

Distribution Manager

Manage the daily operation of our warehousing and distribution clients. Primarily focused on providing exemplary customer service, strict inventory control, revenue growth, and cost effectiveness within the department and company- wide.

●Oversee distribution operations, including all inland transportation for domestic and Intl. shipments, including document preparation, according to client needs and SOP requirements.

●Provide quotes to clients; manage inventory, vendors, and personnel, to ensure superior service.

UTi UNITED STATES, Miami, Florida • 2006 - 2011

Special Accounts Manager

Managed the implementation of SOP for large distributors and warehousing accounts that required precise inventory management, and specialized handling projects such as RMA, kitting, and re-works.

●Brought on and managed profitable warehousing, distribution, and cruise logistics business.

●Oversaw all export and import shipments for our warehousing and supply chain accounts.

●Responsible for departmental annual revenue of 1.5 million dollars.

JAS FORWARDING USA INC., Miami, Florida 2005 - 2006

Special Accounts Manager

Responsible for overall setup of special accounts, that included hiring dedicated office and warehouse personnel to meet the client’s needs and expectations. This entailed collaboration between the client’s and JAS I.T. teams to facilitate the operational flow and establish the SOP for each account.

●Managed an 80,000 sq. ft. warehouse and staff for the various distribution accounts.

●Oversaw the daily supply chain operation of our clients, with direct customer contact to address their needs.

●Generated annual revenues of $750,000 to $1,000,000

HELLMAN WORLDWIDE LOGISTICS, Miami, Florida 2001 - 2005

Special Accounts Manager

Managed various key accounts at a local and global level, implemented effective team-building strategies and practices, to promote a more productive and profitable work force.

●Implemented cross-training techniques to ensure that the accounts were always serviced efficiently and productively.

●Reduced labor costs by $200,000 annually, within two years, by using outside labor vs the cost of new hire personnel and overtime cost.

AIRBORNE EXPRESS INTL., Miami, Florida 1993 - 2001

International Services Supervisor

Responsible for all international freight movement of all local South Florida stations. Cultivated lucrative relationships with third parties, which included negotiating and upholding carrier contracts.

●Managed special corporate accounts, oversaw assembly accounts with special focus and solid understanding of the Brazilian market and customs regulations for importing and exporting.

●Successfully worked within a union environment, with a strong understanding of their terminology and grievances.

●Maintained and exceeded workplace environment audit scores of 99.3% for KPI’s and ISO audits with internal and external agencies.

EDUCATION

Florida International University 1982- 1993 Bachelor’s in Bsiness Administration Miami, Florida

Major: Finance / International Business

Miami – Dade College 1980- 1982 Associates in Arts Degree Miami, Florida

Languages Spoken

English & Spanish – fluently, read and write

Portuguese – some basic spoken

CERTIFICATIONS

Indirect Air Carrier Standard Security Program Certification (IACSSP)

Customs-Trade Partnership Against Terrorism (C-TPAT)

Dangerous Goods Certification

Degrees, training certificates, award letters, recognition letters and references, available upon request.

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