Senior QA Engineer with Automation & Data Analytics Expertise

Mohammad Khan Certifications:

Phone: (***)***–***4 (Mobile) * Certified Scrum Master

Email: *********@*****.*** * Certified DHS Trusted Tester

Status: US Citizen * Certified Data Analyst

Clearance/BI: DHS 5C Background Investigation

OBJECTIVE:

Looking to leverage my 9 plus years of experience with Quality Assurance Automated Software Testing towards interesting and challenging new opportunities in the field of Test engineering. In this field, I can best harness my experience in testing Client/Server applications, web-based applications, and data analytics and data science solutions while expanding my skill set in these areas.

SUMMARY:

●Expertise with state-of-the-art testing tools including Selenium, HP Unified Functional Testing (UFT), JIRA, ALM, TFS, TestRail and Tableau Server.

●Extensive understanding and experience with Software Development Life Cycle (SDLC) in Dev SecOps, Agile, Scrum, Waterfall environments and writing technical documentation.

●Experienced in Strong QA testing background with ability to derive robust tests from capturing requirements from technical team and users

●Ability to identify Test Objectives and use them to design and develop manual and automated test cases as appropriate to validate positive and negative conditions.

●Able to work closely with developers to refine tests and identify, document, and assist in resolution of defects before software is released.

●Experienced in designing test plans, defining test cases, developing and maintaining test scripts, analyzing bugs, and interacting with development team members in fixing the defects.

●Proficient in Functional, Regression, Smoke, Black Box, Boundary, System Integration (SIT), Regression, E2E testing, UI testing and User Acceptance Testing (UAT).

●Experience working within a Hogan Mainframe and QA environment.

●Experienced in testing web-based and client/server applications in Windows and UNIX environments.

●Contributed creatively and professionally in the application design stage by supporting in design, layout, typography, color and photography.

●Substantial experience in writing and executing test cases and test scripts and working with teams to meet project goals.

●Experienced in database testing (Backend Testing) and possess solid understanding of Relational Database Management Systems (Oracle, SQL Server).

●Experienced working with business analysts, developers and other team members in complex testing projects and in the overall enhancement of software product quality.

●Tested Web Services, Validated Request and Response XML, Restful calls using Postman tool.

●Tested applications using ANDI tool ensuring application user interfaces comply with Section 508 rules.

●I possess excellent written and verbal communication and presentation skills, self-starter, and I am a quick learner.

●Very good understanding of software testing methodologies, techniques, and best practices

●Strong Knowledge of the Systems Development Lifecycle (SDLC).

●I bring new ideas and practical experience in every environment.

PROFESSIONAL EXPERIENCE

CYC Analytics

Job Title: Data Analyst BI Developer (Contractor)

March 2025-Present

●Reduced manual reporting by over 50% through robust data integration, automated data refreshes, and centralized Power BI dashboards.

●Built and modeled structured datasets designed for system integration, standardizing task and project data to support consistent reporting and enterprise-level analytics.

●Developed advanced DAX measures to calculate task completion rates and schedule variances by comparing planned end dates to the current date

●Implemented status-based performance analytics (To Do, In Progress, Passed, Failed, Blocked, Skipped, Deferred) to monitor project health, risks, and execution bottlenecks.

●Improved reporting efficiency by consolidating multiple project tracking views into a single, centralized Power BI dashboard.

●Implemented robust data transformations in Power Query (M) to clean, normalize, and enrich source data, improving data quality and reporting reliability.

●Built and maintained complex SQL queries and views to support data integration, performance optimization, and reliable downstream data models.

●Built SQL scripts to track test coverage vs. requirements, ensuring over 98% requirement traceability regression testing phases.

First Citizen Bank

Raleigh, NC

Job Title: Sr. QA Analyst / Data Analyst

February 2024 – Present

My Role and Responsibilities:

●Analyzed requirements, wrote test cases and executed enterprise-wide ISO compliance testing.

●Analyzed complex requirements and design documents to develop detailed steps manual test cases.

●Executed manual QA testing of applications in accordance with project documentation (test cases) and aligned with company standards.

●Actively brainstormed new concepts with team members in planning, organizing, analytical, project management, problem-solving and decision-making.

●Developed dashboards in Tableau to visualize test case pass/fail rates, defect aging, and team productivity KPIs used by senior QA managers for sprint retrospectives.

●Utilized Agile methodologies to establish and continuously refine automation test cases, aligning with evolving project requirements.

●Validated data integrity in databases during testing, ensuring the accuracy of transaction records and backend processes using SQL queries.

●Worked with different teams within the project and performed SIT testing, Regression testing, E2E testing, and UAT Testing.

●Developed, executed, and maintained automate test scripts using Selenium WebDriver to ensure high-quality releases for payment systems.

●Utilized Agile methodologies to establish and continuously refine automation test cases, aligning with evolving project requirements.

●Utilized Behavior-Driven Development (BDD) frameworks to create and execute test cases that align with business requirements, improving communication between developers and testers.

●Utilized Postman for API testing, conducting thorough verification of financial transaction endpoints to confirm correct data processing and security protocols.

●Validated data integrity in databases during testing, ensuring the accuracy of transaction records and backend processes using SQL queries.

●Uploaded test cases from Excel spreadsheet to Jira dashboard.

Environment: Azure DevOps, ALM, Jira, Waterfall, Confluence, Scrum, Kanban, GitHub, Jenkins, Hogan Mainframe, DB2, Netezza Landing Zone, ServiceNow, Tableau Dashboard, Microsoft 365.

Anthem Healthcare

Indianapolis, IN

Job Title: Quality Assurance Analyst

September 2023 – February 2024

My Role and Responsibilities:

●Prepared and reviewed Quality Control strategy and test plan.

●Involved in developing Integration Test Plans, System Test Plans.

●Responsibilities included Manual, Acceptance, Functional, Integration, System, and GUI testing.

●Performed integration testing, Functional Testing, GUI Testing, and Regression testing.

●Delivered, within short time frames under tight deadlines, with minimal supervision.

●Test plans, Test scripts and test cases were designed in accordance with business functional requirements and technical designs as defined via an agile method (storyboards, modeling, team design sessions etc.).

●Participated in preparing a smoke test for the application under test, which included the basic test cases, to ensure that the application is stable enough in the QA environment to start functional testing.

●Performed defect tracking for the bugs in the application that included documentation, tracking and re-validating defects that helped developers to track the problem and resolve the technical issues.

●Managed, organized and tracked all testing efforts in a central place using TestRail.

●Experience in Web Service Testing by using the Postman tool.

●Tested Web Services, Validated Request and Response XML, Restful calls using Postman tool.

●Developed REST (POST, PUT, Delete and GET) API Testing using Restful API Postman.

●Involved in testing applications on different mobile platforms such as iOS and Android devices.

●Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and WiFi.

●Performed compatibility testing with various mobile handsets to ensure that functionality worked as expected.

●Tested Mobile app`s behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, Video calls.

●Wrote SQL queries for backend testing of the applications.

●Wrote, tested and debugged complex SQL queries involving multiple joins and conditions.

●Performs quality control review project-based requirement documentation and implemented products.

●Interacted with developers, system analysts, product management, external customers, user interaction and usability testing groups and customer support on a regular basis.

●Involved in project review meetings and discussed issues, status for tracking the progress with project teams.

●Prepared minutes of meetings and test summary reports to communicate the results of testing effort to higher management.

Environment: Agile, Scrum, Jira, Confluence, Jira, TestRail, Confluence, Web Services, Postman, Python, Oracle RDBMS, Appium, iOS, Android, (Restful API Postman).

United States Citizenship and Immigration Services

Washington D.C (USCIS HQ)

Job Title: Software Test Engineer

February 2020 - August 2023

My Role and Responsibilities:

●Analyzed Business Requirement Specification (BRS), Software Requirement Specification (SRS) and User Requirement Document (URD) to determine test strategy and estimated level of effort.

●Experienced in developing and executing automated tests in different platforms using python, Pytest.

●Tested applications ensuring user interfaces comply with DHS Section 508 rules.

●Provided Section 508 test results based on the versions of the DHS Trusted Tester Methodology.

●Developed and executed regression test suites for Tableau dashboards during Tableau upgrades.

●Monitored 50 + tableau dashboards daily basis to make sure data is up to date.

●Executed ETL test cases to ensure data accuracy, completeness, and integrity.

●Identified document, and track defects in ETL processes.

●Helped data science team analyzing data, monitoring, tracking, and trending department data as well as analyze the various reports and validated front end data (tableau dashboard) with back end data.

●Worked on Tableau reporting tool for business reporting, dashboard set up and executed E2E testing.

●Experienced in Validation & Verification of critical production defects, during SIT, E2E and UAT Testing.

●Experienced in preparation of test plans, test scenario, test cases and scripts for UAT functional and E2E testing

●Collaborated with data scientists to help improve the annotation interface and contribute ideas to improve the annotation process.

●Validated ServiceNow Application UI dashboard data with back end data using Databricks tool.

●Monitored and managed ServiceNow incident reports and validated dashboard data and back end data.

●Evaluated metrics to improve productivity/performance and provide feedback to development engineers to design new features for more efficient labeling and derive a proper labeling guideline.

●Labeled data science training and test sets and performed repeated annotation tasks with consistency, quality, and speed.

●Manually inspected dataset images to validate/fix ground truth labels using Databricks.

●Manually monitored Machine Learning data model predictions to validate model performance.

●Gained hands-on experience and understanding of Machine Learning annotations, gaining trust of data scientists to make progressively more challenging judgment calls on edge cases.

●Complied with application DevOps development, testing, and standard operational procedures (SOP).

●Worked closely with Project Manager, Developers, Data Scientists, Tableau Experts, Data Administrators, SME in a fast-paced environment.

●Worked within the team with strong analytical, problem solving and minimal supervision.

●Helped to develop and implement dedicated data model tailored for different applications, enhancing data integrity and accessibility for government agency.

●Utilized Databricks tool, SQL, Python to create, modify and maintain the data model, improving reporting efficiency.

●Tool used for accessibility testing WAVE and JAWS.

Environment: Machine Learning, Azure Dev Ops Environments, Python, Tableau, Databricks, Jira, Zephyr, Confluence, Scrum, Kanban, Amazon Web Services (AWS), GitHub, Jenkins, Slack, MS 365.

ScottCare Cardiovascular Solutions

Cleveland, OH

Job Title: Medical Device Software Tester

September 2019 - January 2020

My Role and Responsibilities:

●Analyzed Business and System Requirements and interacted with users and developers.

●Review business manuals and requirement documents (BRD) in order to summarize system-specific business rules and other operating conditions.

●Wrote Test Plans for UAT and Manual Testing from a variety of documentation including requirements, vision, use-case and user help/tutorial documentation.

●Wrote Test case in Microsoft Excel spreadsheet

●Executed final round test cases and summarized UAT results.

●Provided training final round test execution team to cover UAT phase before production goes to final approval by FDA.

●Actively participated in the UAT transition, retested UAT defects and updated comments in TFS

●Create Test scenarios, Test scripts and Test cases, corresponding to the test requirements in order to maximize verification coverage of system variables.

●Prepared testing needs, test strategies, test reports and test matrix.

●Performed manual, functional, regression, positive, negative, Ad-hoc testing of medical device software.

●Manage Defect tracking process, which included prioritizing bugs, assigning bugs and verifying “bug-fixes” using Team Foundation Server (TFS).

●Participated in design enhancement reviews and submitted reports on the progress of the testing effort.

●Coordinated with the team and distributed test cases to testers for Dry Test before final test execution.

●Communicated defects encountered during regression tests and followed-up with developers until all issues were resolved.

●Determined validation program for process and product in compliance with required protocols.

●Ensured that Quality Assurance standards were maintained throughout the product life cycle.

●Coordinated with the operations department and ensured that new products were produced in accordance to procedures and met FDA compliance.

●Ensured that all corrective and preventative actions were taken in the required timeline.

Environment: Agile Scrum, HL7, Team Foundation Server (TFS), FogBugz.

Webster Bank

Waterbury, CT

Job Title: Software Test Engineer

May 2017 - August 2019

My Role and Responsibilities:

●Analyzed Business Requirement Specification (BRS), Software Requirement Specification (SRS) and User Requirement Document (URD).

●Involved to develop Test Schedule and Test Approach artifact with resource requirements and time estimates.

●Involved to design and develop Test Scenario/Test Cases/Test steps for various Business Services/methods covering both positive and negative testing requirements.

●Mapped system requirements with Test cases, ensured traceability of Test Cases back to the Business Requirements using HP ALM.

●Performed Manual Testing of web-based and Client-server enterprise applications and used HP ALM for test management.

●Created a test plan based on the requirements, created the test cases and uploaded them to HP ALM.

●Generated different types of graphs, analyzed the result, created the report and published the report.

●Executed the test cases, reported defects and provided test cases execution status for the required cycle.

●Utilized Postman for API testing, conducting thorough verification of financial transaction endpoints to confirm correct data processing and security protocols.

●Performed Sanity, functional, Security, System, User Acceptance testing and e2e testing.

●Logged defects upon find and send them to the developer for fixing.

●Identify the severity and priority of a defect and take action accordingly.

●Performed data validation testing.

●Used SQL queries to extract data from MS SQL Server databases

●Used Unified Functional Testing (UFT) to automate functions for the web application.

●Analyzed the functionality needs to be automated based on the manual test cases.

●Used ODBC connection to connect with the database and created Custom Functions for the functionality using Unified Functional Testing (UFT).

●Involved with backend testing using SQL database and verified if the data displaying is correct.

●Lead brainstorming sessions to identify key testing concerns and prevent insufficiently broad testing.

●Prepared test summary reports to communicate the results of testing with the higher management.

EDUCATION: Bachelor of Business Administration with minor in Computer Information Systems

Professional References: Will be provided upon request.

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