L
TRUDY
LANGILLE-
MAXWELL
BAXTERLANGILLE@YA
HOO.COM
GOLDSBORO, NC 27530
SUMMARY
Analytical UA proficient in information gathering, report preparation and data compilation capabilities. In-depth knowledge of insurance coverage forms, procedures and policies. Accommodating and logical individual skillful in creating customized requests for each client. UA Reliable underwriting support professional with full knowledge of the underwriting process and skills in evaluating provided information, producing reports and maintaining file systems. Familiar with preparing quotes, obtaining information and reviewing applications. Talented UA focused on improving underwriting operations through detail-oriented and organized support. Effective at operating with little oversight to develop creative solutions and resolve customer concerns. Successful at contributing to team success by applying understanding of underwriting and clerical abilities to daily team needs. Skilled in using MICROSOFT, EXCEL to build and update spreadsheets to track important information. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
SKILLS
Quoting and Pricing Policies
Managing Risk
Inspection Evaluations
Analyzing Data
Customer Service
Clerical Assistance
EXPERIENCE
UNDERWRITER ASSISTANT
GOLDSBORO, NC
STRICKLAND INSURANCE BROKERS INC / Mar 2001 to Current Wrote to field representatives, medical personnel or others to obtain further information or explain company underwriting policies. Performed data entry functions to track information such as payments, account updates and customer interactions.
Applied rating to encourage safe, profitable distribution of risks. Solicited and evaluated insurance applications to approve or decline risks based on company guidelines.
Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
Examined documents to determine degree of risk from health, financial standing and value and condition of property.
Evaluated accuracy and integrity of supplied information. Photocopied, documented and scanned received documentation and filed it for use by UWs.
Worked with colleagues to review, accept or deny new and renewal business. Teller, Senior Teller
GOLDSBORO, NC
SEYMOUR JOHNSON FEDERAL CREDIT UNION/ Sep 1993 to Sep 2000 Kept teller window areas clean, organized and fully stocked. Adhered to financial services security and audit procedures. Welcomed customers and offered pleasant service during entire transaction. Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees. Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Bank Teller
PRESQUE ISLE, MAINE
COUNTY FEDERAL CREDIT UNION/ Jun 1986 to Dec 1993
Welcomed customers and offered pleasant service during entire transaction. Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Entered transactions into computer and issued customer receipts. Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
EDUCATION AND TRAINING
ASSOCIATES IN INSURANCE & ASSOCIATES IN INSURANCE SERVICES: Commercial Insurance THE INSTITUTES Oct 2022
GREENVILLE
ASSOCIATES BUSINESS : BUSINESS
WAYNE COMMUNITY COLLERE May 1995
GOLDSBORO