Customer Service Expert for Financial Services Roles
Resume:
Jeremy Gillard
Member Services Representative
Profile
Jeremy Gillard is an accomplished Customer Service Agent at Piedmont Airlines with a demonstrated track record of providing outstanding customer service and meeting corporate objectives. Jeremy's expertise in computerized passenger boarding, flight announcements, ticket sales, flight itinerary changes, seat assignments, and luggage management, along with his experience in baggage loading and aircraft servicing, showcases his adaptability and commitment to excellence.
As a potential Member Services Representative for the AA Credit Union, Jeremy's strong customer service background and ability to build positive relationships make him an excellent fit for the role. His experience at Piedmont Airlines has equipped him with the skills necessary to understand member needs and recommend appropriate financial products and services. Jeremy is eager to leverage his talents in contributing to the success of the American Airlines Credit Union's Branch Operations team.
Employment History
Customer Service Agent at Piedmont Airlines, Lynchburg, VA April 2016
Customer Service Agents collaborate to deliver exceptional customer service and achieve corporate goals. Responsibilities encompass computerized passenger boarding, flight announcements, special needs assistance, ticket sales, flight changes, seat assignments, luggage handling, baggage loading, vehicle and equipment operation, aircraft servicing, and cargo weight calculations. Food Caterer at Sodexo
October 2014 — May 2016
The Food Caterer is responsible for the planning, preparation, and execution of high-quality catering services for various events, including corporate meetings, private parties, weddings, and other social gatherings. This individual will collaborate with clients to create customized menus, ensure food is prepared and presented according to the highest standards, and oversee all aspects of the catering process. The successful candidate will possess excellent culinary skills, exceptional customer service abilities, and strong organizational capabilities, ensuring all events are executed flawlessly and client satisfaction is achieved.
Education
B.S. Psychology, Liberty University, Lynchburg, VA January 2014 — May 2019
Details
4634 Fort Ave APT B
Lynchburg, VA, 24501
USA
******.*******@**.***
Skills
Computer Skills
Adaptability
Ability to Multitask
Ability to Work in a Team
Customer Service
References
William Alonso from American Airlines
*******.******@**.*** · 434-***-****
Stephanie Panamen-Colon from Piedmont Airlines
*********.********-*****@**.*** · 860-***-****
Jorge Rivera from City of Broken Arrow
***************@*****.*** · 787-***-****
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