Security Officer with Customer Service Focus
Resume:
Miracle Reed
Los Angeles, CA *****
**************@*****.***
Summary
Hello my name is Miracle Reed I am 20 years old with some volunteer positions from high school such as
Customer service
Sales associate
Money handling Although they was only in school I still learned a lot from them and they helped me to become who I am today. I am a very fast learner as well as I love to learn new things that I should improve or work on even just to learn it for fun. I currently work as a Security Guard but I make my own schedule not my own hours. Willing to relocate: Anywhere
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Skills
Volunteer management
Security
Cash Handling
Cashiering
Surveillance
Team leadership
Customer service
Safety protocols
Time management
Effective communication
Incident reporting
Guard post rotation
Crowd control
Experience
August 2024 - Current
CSC Security - Los Angeles, USA
Security Guard
I am a validated security guard with many different positions that consist of helping people in a range from finding they seats or helping them find they car possibly I as well was a supervisor for many months at SoFi football games guiding and leading my own team into success.
Some other things I do in the job is also ushering which is asking people to please not stop in the middle of the walk way so others can walk through clearly.
When working with different floors of the stadiums I help people know what floor they seats are on if needed to and help them find the fastest way to get there.
In my time of being at SoFi I have been Field promoted many times to being a supervisor during the football season and the concert season when being a supervisor and it comes to my employees I make sure that they understand there safety is number one priority.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Searched bags manually to identify prohibited items and contraband.
Patrolled crowds during events to preserve order and promote security.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Education and Training
August 2025 - Current
LATTC Los Angeles, USA
Associate Degree in Nursing Nursing
June 2024
Alain Leroy Locke High School
High school diploma
Certifications
Guard Card, 10/01/24, 10/01/26, Guard registration valid in the state of California
Languages
English, Fluent
Personal Information
Age: 20
Willing To Relocate: Anywhere
Number: 424-***-****
Email: *************@*****.***
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