Warehouse
Resume:
ANGELA
WILLIAMS
***********@*****.***
Detroit, MI 48205
SKILLS
Communication skills
Cleaning
Customer service
Time management
Custodial experience - Custodial experience (11-15 years)
Housekeeping (10+ years)
Staff development
EDUCATION
East Detroit Adult Education
05/2007
General Educational Development (GED)
PROFESSIONAL SUMMARY
Detail-oriented housekeeper with over (15+) years of custodial and housekeeping experience, specializing in maintaining high cleanliness standards and delivering exceptional customer service. Proven ability to train staff, resolve guest concerns, and coordinate with maintenance teams. Seeking a full-time Housekeeping Aide or Hospitality Team Member role to contribute strong cleaning and communication skills in a dynamic environment. Authorized to work in the US for any employer
WORK HISTORY
Commons Rehabilitation and Nursing Center - Housekeeper
Dearborn, MI • 12/2024 - Current
Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms
Trained and mentored new housekeeping staff members on best practices for efficient cleaning techniques and customer service
CADC LLC - Canvasser
Detroit, MI • 09/2024 - 11/2024
Conducted door-to-door canvassing in assigned neighborhoods to promote and raise awareness of political campaigns
Engaged with residents, effectively communicating campaign messages and answering questions about candidates' platforms
Collected valuable voter data through surveys and inputting information into a database for future campaign strategies
Maintained accurate records of leads, contacts, and outcomes in CRM system for future follow-up and analysis
Demonstrated exceptional interpersonal skills when engaging with diverse populations including different age groups and cultural backgrounds
Fabiano Brothers - Reclamation Associate
Highland Park, MI • 09/2021 - 02/2024
Performed visual inspections on packaging materials to identify any defects or abnormalities
Collaborated with production team members to address packaging concerns and implement corrective actions as needed
Participated in training programs to stay updated on new packaging techniques, safety protocols, and quality assurance procedures
Collaborated with warehouse team to prioritize tasks and meet production goals
Operated forklift to safely and efficiently move materials, products, and equipment
Forman Mills - Sales Associate
Detroit, MI • 10/2018 - 08/2022
Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
Maintained a clean and organized work environment to enhance the shopping experience for customers
Trained new team members on proper merchandising techniques, company policies, and safety procedures
Jackie's private care - Housekeeping
Detroit, MI • 02/2006 - 07/2016
Followed established safety procedures when handling cleaning chemicals and equipment
Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
Developed and implemented standard operating procedures for sorting, washing, drying, folding, and storing laundry items
Prepared nutritious meals according to dietary restrictions and preferences of clients
Assisted with daily activities such as bathing, dressing, grooming, and medication management
Collaborated with team members to coordinate cleaning schedules for optimal efficiency
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