Multi-Role Customer Service Professional (Remote)
Resume:
Rachel May
Gilbert, AZ *****
***********@*****.***
Professional Summary
I'm interested in part or full time remote from home. Authorized to work in the US for any employer
Work Experience
Packer
Amazon-Kansas City, KS
December 2021 to May 2025
Pack packages
Cook
Sonic Drive-In-Kansas City, KS
July 2020 to November 2021
Preparing food for customers and stock up. Cleaning up in the kitchen. Sales Associate
Gateway Wireless/Cricket-Harrisonville, MO
July 2019 to April 2020
Educate people on the phones, plans, services plus accessories. Always handling cash transactions. When there wasn't any manager hired they put in me running the store with a little help from the GM. Sales Advocate
Gmet Communications Cricket Wireless-Kansas City, KS April 2019 to June 2019
• In store sales
• Cashier
• Handled cash transactions daily.
Kitchen Staff
Casey's General Store-Harrisville mo
January 2018 to December 2018
Work with food and customers daily when scheduled to work. sub
Head Start-Harrisonville, MO
March 2017 to April 2017
Covered breaks and worked with the babies/kids
Cashier
Burger King-Harrisonville, MO
November 2016 to January 2017
Cleaned and took customer's orders. Stocked
Bus Aide
Durham School Services-Grandview, MO
2008 to 2012
Monitor; Special Needs Children: watched the children and helped the driver when needed. Delivery Driver
Pizza Hut-Kansas City, KS
January 2008 to May 2008
Delivered products to the customers homes and businesses. Worked inside the store doing cleaning and prep.
Always handling cash.
Customer Service Specialist
Pizza Hut-Kansas City, KS
2005 to 2007
Delivered products to the customers homes and businesses. Plus worked inside the store doing cleaning and prepare.
Always handling cash daily.
Transportation Aide, Special Needs Children
Laid Law-Stilwell, KS
2004 to 2005
Bus Aide: monitored children on the bus. Helped driver when needed. Education
Paralegal (Associate of Applied Science)
Brown Mackie College Lenexa-Lenexa, KS
2009 to 2011
Certification
Trident Technical School-Charleston, SC
Certificate
Technical College-Kansas City, KS
Skills
• Word processing
• Administrative Experience
• Legal Research
• Negotiation
• Proofreading
• Legal drafting
• Microsoft Powerpoint
• Microsoft Excel
• English
• Word
• Billing
• Typing
• Clerical Experience
• Microsoft Word
• microsoft office
• Computer Literacy
• Customer Service
Certifications and Licenses
Driver's License
Additional Information
A graduate with an Associates of Applied Science in Paralegal Studies and currently seeking to transition into a paralegal position right now with excellent skills in computer. The skills I have because of life experiences Administrative professional with skilled in negotiations, mediation, and dispute resolution. A quick learner with a reputation for empathetic and interpersonal relationships with people requiring special attention and care is one of my special skills. Customer focused, and goal oriented. Experience ranges from hands-on client care to administrative support functions. Specific strengths include:
• Computer literacy: Westlaw, MS Office (all programs), word perfect, internet research, Photoshop, and proprietary programs and software.
• Organizational skills: efficient in records management, filing, and data storage.
• Leadership: takes charge of a situation through initiative and persistence.
• Time management: plans out schedules, routes, requirements of a day.
• Attentive to detail: reviews, edits, and ensures quality control of all documents.
• The time I wasn't working I was a housewife with my ex husband's.
• I willing to learn new skills if necessary
• In Amazon I brought up that the unpaid time off should be reduced to less time so that they are not taking so much time when arriving late.
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