Logistics, Inventory & Data Analytics Specialist
Resume:
PROFESSIONAL SUMMARY
Experienced with inventory control, data analysis, and process optimization.
Utilizes analytical skills to streamline operations and improve accuracy. Knowledge of inventory management systems and techniques, ensuring efficient stock control and resource allocation.
PROFESSIONAL EXPERIENCE
Logistics Support Specialist, 05/2023 - Current
Caterpillar Inc., Athens, GA
Professional Tax Preparer, 01/2023 - Current
Kenity Tax Services, Athens Ga
Customer Service Representative, 05/2020 - 05/2023 TTEC, Duluth, GA
Warehouse Associate, 08/2017 - 05/2020
Bed Bath & Beyond, Pendergrass, GA
Manager, 03/2015 - 08/2017
Hokulia Shave Ice, Athens, GA
Athens, GA 30606
***************@*****.***
SKILLS
JASMINE JONES
Manage logistics operations, inventory, and material flow using SAP. Maintain safety and compliance while mentoring new staff, and ensuring production efficiency. Root Cause Analysis, CPS Processes, Mach1.
•
Prepared and filed individual and business tax returns, ensuring compliance with federal and state regulations.
•
Reviewed financial documents for accuracy, identifying discrepancies to enhance client outcomes.
•
Conducted in-depth consultations with clients to assess financial situations and provide tailored tax strategies.
•
Handled banking inquiries, managed accounts, and ensured customer satisfaction with attention to accuracy and confidentiality.
•
Documented customer interactions accurately in CRM systems to maintain clear communication records.
•
Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
•
Handled inventory management, picking, and general warehouse operations. Continuous improvement.
•
Conducted regular inventory audits to ensure stock accuracy and availability.
•
Supervised staff, managed inventory, and handled bank deposits while maintaining quality service standards.
•
Microsoft Office Suite (Excel, Word,
PowerPoint, Outlook)
•
• Leadership & Behavioral Assessment
Quality Control & Process
Improvement
•
• Data Analysis & Reporting
• Customer Service & Client Relations
• Logistics & Supply Chain Operations
Time Management & Team
Collaboration
•
• SAP software
• Compliance standards
• Inventory control
• Logistics management
• BIQ auditing
EDUCATION
Associate, Business Administration, 08/2019
Colorado Technical University - Colorado Springs, CO CERTIFICATIONS & LICENSES
VOLUNTEER WORK
Supervised daily operations to ensure efficient service delivery and high customer satisfaction.
•
Implemented staff training programs to enhance team performance and improve service quality.
•
• Certified Medical Assistant (CMA)
• SAP Certified User
• Microsoft Excel Advanced
• CPR & First Aid Certified
Coordinated volunteer schedules, ensuring adequate coverage for all activities.
•
• Volunteered with United way "Day of Caring, events at Caterpillar"
• Feed Homeless with church
Contact this candidate