Sales & Business Development Professional

STARR ELLIS Chicago, IL 404-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Results-oriented Business Development Representative & Sales Specialist with over 4 years of experience in high-volume sales, account management, and lead qualification. Proven ability to work autonomously in both remote and field environments, managing complex pipelines using Salesforce and ZoomInfo. Expert in navigating regulated industries (Energy, Insurance, Tax Law) with a strong command of digital collaboration tools like Microsoft Teams and Excel. TECHNICAL SKILLS

* CRM & Sales Tools: Salesforce, ZoomInfo, Data Axle (Reference Solutions).

* Remote Collaboration: Microsoft Teams, Zoom, Slack.

* Productivity: Microsoft Office (Word, Excel, Outlook), Google Workspace.

* Core Competencies: Cold Calling, Objection Handling, Calendar Management, Pipeline Development, HIPAA/FCC Compliance.

PROFESSIONAL EXPERIENCE

Business Development Representative International Services Inc / Tavas Tax 2023 – Present

* Lead Generation & Qualification: Execute high-volume outbound calls to business owners, utilizing ZoomInfo and Data Axle to verify decision-maker contact details and financial solvency.

* Pipeline Management: Manage the full sales cycle from initial contact to appointment setting, maintaining 100% data accuracy in Salesforce to ensure seamless hand-offs to the legal team.

* Strategic Appointment Setting: Coordinate complex scheduling between field agents and business clients, ensuring zero double-bookings and maximizing agent travel efficiency.

* Remote Collaboration: Utilize Microsoft Teams to participate in daily sales huddles, report on KPIs, and strategize on objection handling techniques. Field Sales Specialist & Account Manager Independent Contractor 2020 – 2023

* Multi-Product Consultative Sales: Successfully marketed a diverse portfolio of regulated services including Community Solar, Energy Deregulation (IDT, NRG), Health Insurance, and Government-Subsidized Telecom (Lifeline).

* Utility Rate Analysis: Conducted detailed audits of residential utility bills (e.g., ComEd) to identify rate discrepancies and present cost-saving energy solutions to homeowners.

* Compliance & Data Privacy: Managed sensitive personal information (PII) and enrollment documentation for federal programs, strictly adhering to HIPAA and FCC privacy regulations.

* Territory Management: Independently managed daily canvassing routes for solar and energy campaigns, consistently maintaining high activity levels without direct supervision.

* Customer Advocacy: Educated under-served communities on eligibility for state and federal assistance programs, effectively bridging the gap between providers and qualified residents. EDUCATION

High School Diploma

Hirsch Metropolitan High School Chicago, IL

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