Energetic Driver with Sales & Customer Service Experience

GIFT HOWA

Email: **********@*****.*** Phone: +27-73-293-****

Alternative Contact: Ms. Litoli – 078-***-****

Driver’s License: Code 10 (C1)

PROFESSIONAL SUMMARY

Customer-focused and results-driven Sales Executive with over 2 years’ experience in B2C telesales and client engagement. Skilled at converting warm leads into confirmed bookings, exceeding sales targets, and building lasting customer relationships. Adept at handling objections, negotiating effectively, and delivering excellent customer service in fast-paced environments. Proficient in MS Office, CRM systems, and remote sales operations. EDUCATION

Lakeside Secondary School

Matriculated: 2021 – National Senior Certificate

WORK EXPERIENCE

Sales Consultant MJO Marketing

Alrode, Alberton 2024 – 2025

- Consistently exceeded monthly sales targets by engaging and converting warm leads.

- Built and maintained long-term client relationships, ensuring repeat business and customer loyalty.

- Provided tailored product recommendations by identifying customer needs.

- Represented the company professionally, combining sales skills with customer service. Customer Service Assistant (Contract) Hungry Lion Palm Springs Orange Farm 2024 – 2024

- Delivered excellent customer service and front-line support in a busy retail environment.

- Handled client queries, complaints, and objections effectively while ensuring satisfaction.

- Assisted with stock management and daily operations to maintain smooth store functions. KEY SKILLS & COMPETENCIES

- B2C Sales & Telesales (Track record of meeting/exceeding quotas)

- Customer Service & Relationship Management

- CRM Systems & MS Office (Word, Excel, Outlook)

- Objection Handling & Negotiation

- Communication & Interpersonal Skills

- Problem-Solving & Resilience Under Pressure

- Multilingual: Fluent in IsiZulu & English; Conversational in Sotho, Xhosa, Pedi PERSONAL ATTRIBUTES

- Self-motivated, proactive, and resilient under pressure

- Strong communication and listening skills

- Professional and positive disposition

- Goal-driven with a passion for customer success

- Adaptable and able to work independently or in a team REFERENCES

Bongi – Hungry Lion, Palm Springs 060-***-**** John – MJO Marketing, Alrode, Alberton 072-***-****

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