Senior Software Engineer & Solution Architect

Eric Howard Lead Software Engineer Holiday, FL 727-***-****

***********@*******.*** linkedin.com/in/eric-h-7b4b5b292 Core Skills

• C#, Javascript, Typescript, Python, Node.js, HTML, CSS

• ASP.NET, .NET Core, MVC, Web API, Web Forms, Angular, React, Blazor, WPF, Bootstrap, Material UI

• T-SQL, MS SQL, Azure SQL, PostgreSQL, MySQL, AWS Dynamo DB, Azure Cosmos DB, Mongo DB, SSIS

• Azure, AWS

• Terraform, Docker, Kubernetes, Jenkins, Azure DevOps, GitHub Actions, AWS CodePipeline, Team City

• xUnit, NUnit, Cypress, Jenkins, WebDriver, Selenium, Postman, SonarQube

• Agile, Scrum, JIRA, Confluence, Trello

• Windows, Ubuntu, Visual Studio, VS Code

Professional Experience

Genesis HealthCare Kennett Square, PA

Senior Software Engineer, Tech Lead Apr 2023 – Dec 2025

• Directed the migration of legacy patient management systems to a microservices architecture using .NET Core 7 and Angular 15, boosting scalability, reliability, and HIPAA compliance for skilled nursing and rehabilitation operations.

• Redesigned patient health records and care coordination dashboards in Angular 15, implementing modular components and real-time notifications; updated clinical page load times by 40% and improved care team access to vital reports by 25%.

• Architected a comprehensive Microsoft SQL Server database, implementing ETL pipelines with SSIS, advanced T-SQL, and EF Core 7 for efficient access to patient and operational data.

• Established robust security protocols with Azure Entra ID, OAuth 2.0, and JWT, safeguarding PHI across applications and ensuring patient data privacy.

• Updated 30+ RESTful APIs for seamless interoperability with Epic, Meditech, and eClinicalWorks, ensuring HL7/FHIR standards compliance and improving data exchange for patient transfers and referrals.

• Integrated Microsoft Dynamics 365 CRM with patient management systems, automating appointment scheduling and follow-up communications; increased patient engagement by 35% and reduced missed appointments by 20% in long-term care facilities.

• Orchestrated Azure infrastructure, integrating Entra ID, Azure API Gateway, Azure Functions, Logic Apps, Kubernetes Service, Service Bus, and Key Vault to support scalable and secure healthcare applications.

• Implemented logging and monitoring solutions using Grafana dashboards, OpenTelemetry tracing, and Istio metrics, reducing incident response times by 40% and improving uptime for patient care systems.

• Automated Azure API Management deployment with Terraform in Azure DevOps, streamlining endpoint mapping and infrastructure provisioning with YAML scripts and ARM templates, resulting in a 50% reduction in deployment time.

• Established CI/CD pipelines in Azure DevOps, integrating SonarQube for code quality and Cypress for e2e testing, accelerating delivery and enhancing reliability of healthcare software releases.

• Collaborated with AI engineers to integrate Azure AI services into the EHR platform, enabling real-time patient risk stratification and clinical insights for post-acute care.

• Conducted code reviews and mentored 3 junior engineers, fostering a collaborative team culture and contributing to the growth and success of a 13-member development team. BridgePay Network Solutions Maitland, FL

Senior Software Engineer Feb 2021 – Apr 2023

• Engineered microservices-based payment gateway architecture using .NET Core and gRPC for hospital and healthcare clients, enabling secure, high-throughput patient billing and automated insurance claims, which reduced payment reconciliation time by 35%.

• Optimized SQL Server, PostgreSQL, and AWS DynamoDB databases to support real-time transaction processing and reporting for healthcare payments, improving data integrity, scalability, and reducing financial discrepancies for hospital administrators.

• Built scalable React healthcare portals with real-time updates via SignalR and fast access to payment records using DynamoDB, improving financial transparency and patient payment experience by 25%.

• Led migration of healthcare payment systems to AWS, using CloudWatch for monitoring and DynamoDB for scalable storage, boosting reliability and ensuring HIPAA and PCI DSS compliance.

• Architected and deployed serverless payment workflows using AWS Lambda, enabling scalable, cost-effective transaction processing and reducing infrastructure management overhead.

• Integrated advanced fraud prevention modules using Python and Node.js, decreasing fraudulent activity by 20% and protecting hospital revenue and patient trust.

• Set up CI/CD pipelines with AWS CodePipeline and GitHub Actions, using xUnit and Jest for testing, speeding up billing feature deployments by 40% and improving code quality. Tenerum Payment Gateway St. Petersburg, FL

Senior Software Engineer Sep 2018 – Feb 2021

• Engineered secure payment gateway solutions using C# and .NET Core, enabling PCI DSS-compliant transaction processing for healthcare and retail clients, resulting in a 30% reduction in payment fraud incidents.

• Designed serverless solutions on Azure, leveraging Azure Functions and Service Bus to achieve high availability and scalability for mission-critical payment workflows.

• Built and maintained merchant portals and payment interfaces using Angular and TypeScript, enhancing user experience and increasing client adoption rates by 25%.

• Integrated advanced tokenization and encryption modules, reducing the risk of data breaches and supporting seamless recurring billing for enterprise healthcare providers.

• Implemented 15+ GraphQL APIs for payment data aggregation and reporting, streamlining data access for merchant portals and improving query performance and flexibility for client integrations.

• Optimized database performance and security across SQL Server and NoSQL solutions, supporting real-time transaction analytics and reporting for financial reconciliation. Amazon Web Services Seattle, WA

Software Developer Mar 2015 – Aug 2018

• Led the adoption of a data warehousing solution (Amazon Redshift) for big data workflows, resulting in a decrease in daily data pipeline workflow query from 5 hours to 5 minutes.

• Created AWS-native microservices for the Outposts project, delivering on-demand encryption to isolate sensitive healthcare, finance, and telecom data.

• Orchestrated a multi-modal API service for Amazon S3 replication using Lambda functions behind API Gateway, allowing customers to create and monitor batch replication workflows.

• Pioneered a patented approach to long-term database migration that maintained uninterrupted availability for dependent services, avoiding typical “lift and shift” downtime. Education

B.S in Computer Science, Middle Tennessee State University Aug 2010 – May 2014

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