Quality Control Specialist with Leadership Experience

TRACY WALLIN

815-***-**** ******.*****@*****.*** Rockford, IL 61108

PROFESSIONAL SUMMARY

Quality inspection Quality assurance Troubleshooting Shipping and receiving Material inventory skill Hard working and self-motivated Team leader

SKILLS

Quality inspection Quality assurance Troubleshooting Shipping and receiving Material inventory skill Hard working and self-motivated Team leader

EXPERIENCE

QUALITY TECHNICIAN, Rockford, Il

Bergstrom Inc., January 2018-December 2025

• Accurately measured and inspected parts to ensure quality control standards were met.

• Operated specialized testing equipment such as microscopes, calipers, gauges. Performed regular audits of product specifications and documentation to detect discrepancies or potential areas of improvement.

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• Generated reports summarizing inspection results, trends, and recommendations for corrective actions.

• Utilized advanced problem-solving skills to troubleshoot issues related to production, materials, or processes.

• Conducted detailed investigations into customer complaints regarding product quality.

• Investigated supplier rejections related to material performance or specification issues.

• Understood and followed verbal and written instructions to complete assigned tasks.

• Entered information into computer to document data. SERVICE SCHEDULER, Loves Park, IL

Anderson Toyota, May 2016-August 2017

• Answer phones, schedule appointments

• Parts ordering

• Verify quality of service

QUALITY INSPECTOR, ASSEMBLY, Belvidere, IL

Belvidere Assembly Plant, July 2009-May 2016

• Last person inspection

• Verify quality of assembly

• Communicated effectively with co-workers regarding any discrepancies found during inspection.

• Identified potential defects before they reached the customer's hands.

• Examined paint for chips, cracks, shade variances or unpainted areas. LOCATION SUPERVISOR, Belvidere, IL

Product Action, January 2004-February 2009

• Identify root cause of quality issue

• Establish containment

• Train inspectors' on inspection method, visual, reworks, and or inspection tools.

• Write and authorize SOP's

• Attend quality meetings

• Ensure GMP's are followed

Supervised and monitored the daily operations of assigned location, ensuring compliance with established standards.

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• Developed training modules and documentation to train staff. INVENTORY CLERK, Rockford, IL

Motorola RRC, December 1997-December 2004

• Receive and inspect all incoming parts

• Distribution of parts to floor

• Data Entry, cycle counting

EDUCATION

HIGH SCHOOL DIPLOMA

Thomas Jefferson High School

REFERENCES

References available upon request

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