Experienced Nursing Assistant & Health Center Manager

Erna Erlenbach ~ *** South Dement Street, Dixon IL 61021 ~ 815-***-**** ~ **************@*****.***

Experienced Nursing Assistant with Admirative, Clerical, and messages and customer contact. 37 years of work experience with 30 years of Management including a mid-level position. Helped build of the success of Rockford Weight Loss to be the Million-dollar business it is today. More work employment available upon request.

WORK EXPERIENCE

Rockford Weight Loss December 2015 – Current

Weight Loss//HYD (Help Your Diabetic) Consultant

Weekly counseling for weight loss/HCG assisting with eating choices, and Red-Light laser therapy.

Excellent customer service by adjusting the program to meet the client's needs and goals

Administer lipotropic and B12 injections

Weekly and monthly statistics for the Owner

Provide biweekly Diabetes and Nutritional counseling

Collaborate with the medical doctor on the client's progress, ordering labs, and supplement needs

Delegate tasks to coworkers to ensure daily responsibilities are completed

Orientation and training of all new staff.

Heit Health Center February 2015 – December 2015

Weight Loss//HYD Director//Rehabilitation Lead//Medical Assistant

Bi Weekly Weighed, measuring and assisted the client with eating choices to help them stay on track for their goals.

Keeping supplies/pre-packaged food and nutritional supplements in stock.

Putting Diabetic clients in the right program 2-, 4- or 6-month program depending on their medical needs

Work closely with the medical doctor regarding the client's progress and ordered tests as needed per doctor orders

Notified medical doctor of any irregular lab results or concerns about the client's health

Evaluated and tested patient to determine the appropriate protocol

B12 injections

Orientation and training of all new staff

Kishwaukee Hospital July 1995 – August 2013

Call Center Specialist//Order Entry Specialist//Switch Board Operator//Certified Nursing Assistant

Answered patient’s call lights and fulfilled their needs

Sent out documentation to the appropriate staff regarding patients

Activate and notify the staff of an emergency situation and warned them of possible hazards

Order Entry Specialist: transcribed doctors' orders, enter information into medical records, and notify doctors of consults and departments of stat orders

Switch Board Operator: involved answering the main phone lines and transferring callers to the appropriate departments

Bed management: involved taking patient information and admitting/transferring them to the best department to fit the needs of the patient

Cared for patient’s wants/needs and took/recorded blood pressure, temperature, pulse, and blood sugar

Maintained a clean and safe environment for the patient

Reported any changes to the Registered Nurse when needed

Orientation and training of all new staff

EDUCATION

Kishwaukee College, Malta IL 61078

Emergency Medical Tech

Effective Date: 02/27/14 and 03/12/14

License Number: 17203185

NPN: 17203185 EMT, Emergency Medical Tech

EMT-B I.D, Number 001164524

Kishwaukee College, Malta IL 61078

Certified Nursing Assistant

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