Customer Service Specialist
Resume:
SUMMARY
SKILLS
EXPERIENCE
AUDREY
HILL
***************@*******.***
Mount Juliet, TN 37121
Diligent worker, eager to take on challenging tasks, support, and bring experience to the team. Safety conscious and quality-minded, committed to ensuring the efficient and effective completion of all assigned duties.
Customer service and relationship
management
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• Attention to detail
• Critical thinking
• Quality assurance
• Efficiency and speed
• Team collaboration
• Integrity and trustworthiness
• Animal care and empathy
• Childcare expertise
• Event coordination
• Inventory management
• Cleaning and sanitization
• Facilitation skills
• Time management
• Adaptability to change
• Conflict resolution
• Effective communication skills
• Safety protocols and first aid
PET SITTER 04/2019 to 01/2026
Various - Mount Juliet, TN
• Trained pets on basic commands and good behavior, reinforcing positive actions. Fed and watered animals in care, following special diets and regular medication administration schedules.
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Maintained cleanliness of pets' living areas, including the cleaning of litter boxes and cages.
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• Cleaned and sanitized equipment and surfaces to protect animal and staff health. CANINE COACH 10/2025 to 12/2025
Dogtopia - Green Hill, TN
Facilitated group training sessions, promoting teamwork and healthy interactions among dogs.
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Implemented safety protocols to ensure a secure environment for both pets and staff.
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Organized playgroups based on dog size and temperament to enhance socialization experiences.
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Established appropriate disciplinary actions when necessary according to established policies.
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SUPPORT STAFF MEMBER 05/2025 to 08/2025
Camp Marymount - Fairview, TN
Assisted in daily camp operations by supporting staff with administrative tasks and event setup.
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Maintained inventory of supplies, ensuring all necessary materials were stocked and organized.
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Contributed to a positive camp environment by interacting with campers and fostering a welcoming atmosphere.
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Coordinated with team members to ensure smooth transitions between scheduled activities.
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Implemented safety protocols during activities to promote a secure environment for all participants.
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• Assisted with the setup and breakdown of events, ensuring all equipment was EDUCATION AND
TRAINING
WEBSITES,
PORTFOLIOS,
properly handled.
Resolved camper concerns and facilitated positive communication between campers and staff.
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• Participated in regular team meetings to discuss current projects and goals. ICE CREAM SERVER 06/2024 to 08/2024
Baskin Robbins Ice Cream - Mount Juliet, TN
• Operated cash register to collect payments from customers. Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
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Processed customer complaints professionally while maintaining a friendly attitude toward them.
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• Greeted customers and provided menu information.
• Cleaned tables, chairs, and dining areas after customer use. Ensured that all health regulations were followed during food preparation and storage processes.
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• Restocked supplies of napkins, straws, spoons, and other items as needed. DOCK HAND 06/2024 to 06/2024
Freedom Boat Club - Mount Juliet, TN
• Provided assistance to personnel working around the dock area.
• Stowed away containers and materials safely onboard vessels.
• Communicated with vessel captains regarding delivery times and arrival dates.
• Performed regular maintenance on dock equipment and machinery. VOLUNTEER 08/2023 to 12/2023
Grow Academy - Nashville, TN
• Maintained a neat environment by organizing toy bins and bookshelves.
• Established and maintained a safe play environment for children.
• Encouraged positive behaviors, including patience with teachers and fellow kids.
• Attended staff meetings and training sessions to improve childcare skills.
• Dressed children and changed diapers.
• Maintained safe play environment.
• Observed and monitored the safety of all children in care. FOOD RUNNER 06/2023 to 08/2023
Scoreboards Bar & Grill - Mount Juliet, TN
• Assisted with clearing plates from tables after meals were completed. Communicated with chefs regarding potential menu changes or specials for the day.
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Maintained supplies such as napkins, silverware, glassware, and plates throughout the shift.
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• Ensured that all orders were correct before leaving the kitchen area.
• Delivered food to guests on time while following safety protocols. Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
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• Organized food orders and ensured the accuracy of items served to customers.
• Followed proper sanitation guidelines when handling food products. Father Ryan High School - Nashville, TN
High School Diploma
05/2024
• Manager for Fighting Irish Baseball, 2020 to 2024
• https://bold.pro/my/audrey-hill-250*********/423r PROFILES
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