Experienced Administrative Professional with World Bank Tenure
Resume:
Imran Hafiz
**** ******* ** - *******, ** ****4
******@*******.***
SUMMARY
Seeking a challenging position to apply knowledge, skills and experience to advance the mission of a growth-oriented organization where advancement and opportunity are based upon professional development and achievement. EMPLOYMENT
THE WORLD BANK
Program Assistant - July 2003- June 2024
Team Assistant - May 1999- July 2003
Office Assistant - June 1998- May 1999
Provided comprehensive administrative support to a team of 8–10 staff members, including managing schedules, coordinating meetings, and preparing reports.
Supported office functionality by managing high-volume document reproduction, handling multi-line phone calls, and facilitating online procurement of books.
Worked with department staff to determine what supplies are required, such as paper, toner, pens, and notepads. This prevents over-ordering and waste..
Assisted with the seminars, traveling, hotel booking, statement of expenses
(SOE) for consultants and participants.
Scheduled and hosted virtual meetings using Zoom and Microsoft Teams.
Quarterly updated and edit of the Who’s who list on excel and the Departmental website.
Coordinated with the managers for any changes, edit/updated, the Advice & Discovery for the Departmental website.
COMPUTER SKILLS
Familiar with Microsoft Office 365, Lotus Notes, HTML.
Familiar with OS Windows 11,Windows NT, XP, DOS, UNIX.
Have extensive experience in creating web page in the internet using E-publish.
Edit/updated the Human Development Public Services Departmental website.
Familiar with Internet Explorer, Google Chrome and other browsers.
Assisted on IT and related areas such as setup of the lotus notes account, create computer login/password, setup computers and printers, replace toners for printers as necessary.
Setup with video projectors and laptops for seminars.
Performed computer/troubleshooting help to the staff. 2
Made CD copies or store data from hard drive/network/ or from other CDs.
Involved with the upgrading/installing of the ED4 computers.
Installed, maintain and repair hardware such as CPU, motherboard, RAM, hard drives, modems, multimedia system, scanners and printers. Good knowledge of partitioning and formatting hard drives.
Knowledge of PC – based hardware, including desktop and laptop, and ability to configure and troubleshoot.
NORELL
Office Assistance
April 1997 - June 1998
Performed office help such as answering telephones, making document copies, distributing documents,
Did some data processing with WordPerfect, Microsoft Office. ACCOUNTEMPS
Office Assistance
August 1996 - March 1997
Performed A/P, A/R, input checks for resident monthly deposits.
Was responsible for front desk. Maintained filings and data entries as needed.
ONCOR, INC.
Accounts Clerk
November 1994 - June 1996
Performed A/P, A/R, have experience with MFG-Pro software. Maintained filings and invoices as needed.
EDUCATION
UNIVERSITY OF MARYLAND -
UNIVERSITY COLLEGE
Rockville, MD
Bachelor of Science, Computer Science, 1992-Stopped. MONTGOMERY COLLEGE
Rockville, MD
Associates of Arts Degree, Automotive Technology, 1981 - 1991
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