Dedicated Case Manager Seeking Team Role
Resume:
PA
P A M E L A
A L E X A N D E R
**************@*****.***
Deltona, FL 32725
PROFESSIONAL SUMMARY
Hardworking Case Manager focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
SKILLS
• Community resources • Coordination
• Motivation • Creative thinking
• Networking • Patient needs assessment
EXPERIENCE
Case Manager,First Step Shelter Dec 2020 Aug 2024, Daytona Beach, Fl The Case Manager helps families and individuals establish and work on short term goals to help them stabilize their lives and move toward securing more stable housing. Provide support services such as: information and referral, goal setting, problem solving and linkages to any needed wrap around services
Intake Specialist, Rescue Outreach Mission, Jan 2019 Nov 2020, Sanford, FL Processes paperwork for new clients efficiently and in accordance with protocols. Obtains pertinent information from new clients by asking them to complete surveys or interviews courteously and professionally.
Campus Safety Officer, Daytona State College, Jan 2017 Dec 2018, Daytona Beach, FL
• Enforced safety, traffic, and parking regulations to protect campus from crime and reduce accidents.
• Responded during emergencies to liaise between university and law enforcement, fire department, and EMS.
Patient Companion, Home at Last, Jan 2016 Dec 2016, Deltona, FL
• Maintained patients' hygiene by assisting with baths and toileting.
• Attended to comfort of patients by adjusting bed settings, completing timely turns, and repositioning individuals with utmost care.
EDUCATION
Bachelor of Science, Criminal Justice Jan 2019
Florida Technical College Deland, FL
Associate of Science, Criminal Justice Nov 2010
Florida Technical College Deland, FL
• GPA 4.0
High School Diploma Jun 1997
Deltona High School Deltona, FL
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