Cybersecurity-Ready Administrative Professional with 30+ Years

April Burton

Richmond, KY

Phone: 859-***-****

Email: **************@*****.***

LinkedIn: linkedin.com/in/aprilburton

Portfolio: Adburt49/cybersecurity.portfolio

Professional Summary

Dedicated and adaptable professional with over 30 years of experience in hospitality, healthcare, and administrative support. Recently trained in cybersecurity and office technologies, with a strong foundation in confidentiality, compliance, and multitasking. Authorized to work in the U.S. and committed to supporting mission-driven operations in secure environments.

Work Experience

Countryside Inn (RC Hotels) – Richmond, KY

Front Desk Clerk, Housekeeping, Laundry, Night Auditor Aug 2023 – Oct 2024

- Managed daily reports, nightly deposits, and reservation systems

- Trained new employees and maintained high standards of professionalism

- Ensured guest confidentiality and handled sensitive information

- Maintained inventory and coordinated with vendors for supplies Comfort Inn and Suites – Richmond, KY

Desk Clerk, Night Auditor, Head of Housekeeping

Feb 2019 – Apr 2022

- Oversaw housekeeping operations and trained staff across departments

- Managed inventory, scheduling, and departmental coordination

- Responded to guest inquiries via phone and email with discretion

- Maintained accurate records and upheld privacy protocols Private Home Health Care – Richmond, KY

Home Health Aide / Caregiver

Jan 2013 – Jan 2019

- Provided in-home care including bathing, dressing, medication reminders, and mobility assistance

- Maintained detailed daily logs of patient health, behavior, and activities

- Communicated with family members and healthcare professionals to coordinate care

- Ensured patient safety, comfort, and dignity while respecting privacy

- Managed household tasks such as meal preparation, light cleaning, and errands Knights Inn – Somerset, KY

Housekeeper

Jan 2008 – Dec 2008

- Performed daily cleaning duties including room turnover, laundry, and supply restocking

- Maintained high standards of cleanliness and guest privacy

- Reported maintenance issues and ensured rooms met quality standards

- Supported front desk staff during peak hours with guest service tasks Brown County Nursing Home – Brown County, IN

Certified Nursing Assistant (CNA)

Jan 1995 – Dec 1997

- Provided direct patient care including bathing, feeding, and mobility assistance

- Maintained accurate patient records and reported changes in condition to nursing staff

- Assisted with daily activities and ensured patient comfort and safety

- Communicated effectively with patients, families, and healthcare professionals

- Upheld confidentiality and followed HIPAA guidelines in all interactions Brown County Hotel – Brown County, IN

Housekeeper & Front Desk Support

Jan 1993 – Dec 1995

- Performed daily housekeeping duties including room cleaning, laundry, and supply restocking

- Assisted front desk staff with guest check-ins and phone inquiries

- Maintained high standards of cleanliness and guest privacy

- Handled financial transactions and nightly audits Education

Somerset Community College – General Studies

Aug 2012 – Mar 2013

Certifications

Google Cybersecurity Professional Certificate – Merit America

- Connect and Protect: Networks and Network Security

- Sound the Alarm: Detection and Response

- Tools of the Trade: Linux and SQL

- SQL Joins (Coursera Project Network)

- Put It to Work: Prepare for Cybersecurity Work with AI

- Automate Cybersecurity Tasks with Python

- Assets, Threats, and Vulnerabilities

Technical Skills

- Cybersecurity Practices & Risk Identification

- Linux, SQL, Python (basic)

- Splunk, Wireshark, Tcpdump, Suricata

- Incident Response Playbook (NIST Framework)

- SIEM Tools & Security Audits

- AI Tools (ChatGPT)

Soft Skills

- Communication, discretion, multitasking, problem-solving

- Filing, recordkeeping, scheduling, customer service

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