IT Engineer with BD & Ops Leadership

Profile Summary

Tanishka Ratnani

+91-992******* *****************@*****.*** LinkedIn Linktree GitHub IT Engineer with 2+ years experience across business development, client management, and early-stage venture operations. My work at Falcon Cargo involved securing new clients, preparing tailored proposals, and improving lead conversion, resulting in a 22% rise in monthly leads. I’ve co-founded two ventures where I oversaw operations, budgeting, branding, and marketing, completing a profitable exit from one. Strong with Python, MySQL, Git, cloud tools, and CRM platforms. Experiences

Business Development Executive – Falcon Cargo Falcon Cargo On-site Nov 2025 – Present

− Drove client acquisition, contributing to a 20–30% increase in monthly inbound leads.

− Executed both inbound and outbound BD campaigns, pitching logistics solutions and securing 15–20 new accounts per quarter.

− Negotiated pricing and coordinated shipments, maintaining a 95% client retention rate for recurring customers.

− Prepared quotations, commercial offers, and tailored service proposals, helping reduce turnaround time by 40%. Co-Founder & Operations/Marketing Head – Uniplan Tours N Travels Uniplan_travels On-site August 2023 – Oct 2025

− Directed branding, marketing initiatives, and product development for student tours, handling 300+ students annually.

− Orchestrated operations, vendor negotiations, and budgeting, raising trip profitability by 15–20%.

− Launched digital campaigns that elevated student inquiries by 40% within three months.

− Secured 3 new institutional partnerships through strategic outreach and collaboration. Co - Founder & Operator – Chips n Drips Food Truck Chips.N.Drips On-site March 2025 – Sept 2025

− Ran daily operations, including inventory control, logistics, vendor relations, and team oversight.

− Developed and executed marketing, branding, and social media strategies that expanded the customer base by 50%.

− Organized pop-ups and collaboration events generating 70,000–1,20,000 in event revenue.

− Exited the business at a 20–25% profit within six months. Skills

− Tools & Platforms: HubSpot CRM, Salesforce, Zoho CRM, LinkedIn Sales Navigator, Google Workspace, AI Sales Tools (Gong, Fathom), Git (basic), Linux/Windows Systems, Canva

− Business Development & Sales Skills: B2B Sales, SDR/BDR Outreach, High-Volume Outbound (Calls, Email, LinkedIn), Multi- Touch Sequences, Target Account Prospecting, Account Research & Segmentation, ICP & Buyer Persona Targeting, Opportunity Qualification, Discovery Call Scheduling, Pipeline Building & Management, Consultative Selling, Solution Selling, Demo Preparation

& Support, Proposal Writing, Negotiation Support, Inbound Lead Qualification, Go-to-Market (GTM) Execution, Market Development, Customer Relationship Management, Sales Process Optimization, Competitive Intelligence, Creative Outreach Campaigns, Messaging Personalization, KPI/Revenue Target Achievement, Cross-Functional Collaboration (Sales–Marketing), Event- Based Networking

− Business & Soft Skills:Phone & Video Communication, Clear Verbal & Written Communication, Persistence & Resilience, High Ownership & Accountability, Goal-Oriented Mindset, Adaptability, Professionalism, Team Collaboration, Stakeholder Relationship- Building, Problem-Solving, Critical Thinking

Projects

ShopSmart – Intelligent E-Commerce Recommendation System using Collaborative filtering Python, MySQL

− Built personalized AI-driven recommendation engine using collaborative filtering.

− Implemented real-time user behavior tracking, improving recommendation accuracy by 30%.

− Designed admin dashboard to monitor sales trends, resulting in 15% better targeting for promotions.Admin dashboard for monitoring sales trends and recommendation performance.

StockGenie – Stock Market Prediction & Analysis Tool Python, Flask, MySQL, Pandas, Matplotlib

− Developed ML models predicting stock trends with 70–80% accuracy (back-tested).

− Built dashboards for trend visualization and investment insights accessed by 50+ users.

− Improved data processing performance by 35% using optimized pipelines. CarRental – Online Car Rental Management System PHP, JavaScript, MySQL, HTML, CSS

− Automated booking, payment integration, and real-time availability for 100+ vehicles.

− Designed admin panel for tracking rentals, payments, and maintenance, reducing manual work by 60%.

− Improved booking efficiency, reducing customer wait time from 10 minutes to under 2 minutes. Education

A. P. Shah Institute of Technology, Thane Sept 2022 - May 2026 Bachelor of Engineering, IT Engineering Mumbai

Certifications

− AWS Academy Graduate – Data Engineering AWS – Amazon Web Services

− Celonis Business (Rising Star) Certificate Celonis Rising Star

− RapidMiner Data Engineering Professional RapidMiner

− AI Dashboards using Microsoft Power BI SkillNation

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