Janitorial Supervisor with Training and Leadership

Olga Rocha

***** ***** ****, *******, *****, ****6, US • 346-***-**** • ********@******.***

SKILLS

Bilingual Team building Organized

Detail oriented

EDUCATION

Trade School – Houston Massage – 2013 Houston, TX

GED – 2009 Houston, TX

WORK HISTORY

Manger and Houston, TX

supervisor custodial

PFS

• Used approved cleaning products on various surfaces to reduce bacterial growth and prevent virus spread. Used the proper chemical solutions and equipment to avoid damage to the floors and fixtures.

• Followed safety standards and established SOPs when handling, mixing, and storing hazardous chemicals.

• Examined rooms, halls, and lobbies to determine whether furniture or equipment needed to be repaired or replaced.

• Kept carpets clean and protected them by steam cleaning and shampooing them on a regular basis.

• Files, desktops, office glass, partitions, doors, and walls were all washed, and spot cleaned.

• Kept optimal supply levels to meet daily and special cleaning requirements. Janitorial Supervisor and Manager Houston, TX

ABM January 2014 - May 2016

• Answered calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.

• Created and implemented employee incentive programs to motivate high-performing employees.

• Entered data into system, including payments, account information, and call logs.

• Kept track of priorities and communicated with the maintenance team and management to strategically delegate tasks. Oversaw scheduling, training, and performance monitoring for employees.

• Copied, logged, and scanned supporting documents before filing everything in the client's files. Janitor Houston, TX

Harris County

March 2010 - November 2014

• Cleaned, vacuumed, and dusted all areas of the building to maintain an organized, professional appearance for employees and clients.

Olga Rocha

• Helped to secure the building by locking doors and inspecting electrical appliances for potential safety hazards.

Self-Contractor Houston, TX

Olga’s Cleaning Servicces, Inc.

January 1997 - March 2010

• Completed the work outlined on the repair order with efficiency and accuracy.

• Followed safety standards and established SOPs when handling, mixing, and storing hazardous chemicals. Maintained a high level of professionalism and calmness with all personnel even in high- stress situations.

• Streamlined the process.

• Provided accurate information on the course and technique.

• Tabletops, chairs, and condiment containers were all wiped down.

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