Technical Recruiter with IT & Testing Background

Tapankumar Trivedi

San Antonio, TX 253-***-**** **************@*****.*** https://www.linkedin.com/in/tapankumar-trivedi/

Technical professional and US Army Veteran with 6 years of experience in Software Test Engineering, now pivoting into Recruiting. Leveraging a deep understanding of the SDLC, API testing, and Agile methodologies to identify and vet top-tier engineering talent. Proven record of disciplined problem-solving and cross-functional collaboration, dedicated to enhancing the candidate experience and streamlining the hiring pipeline for high-growth tech teams."

SKILLS

●Communication Skills: Clear and professional communication, active listening, and concise responses.

●Teamwork and Collaboration: Collaborates effectively to achieve team goals and fosters a positive team environment.

●Adaptability and Learning Agility: Flexible in adapting to diverse customer needs, eager to learn, and improve.

●Time Management and Organization: Manages tasks, consistently meeting response times with efficiency and precision.

●Customer Service: Dedicated to exceptional service and strives to exceed customer expectations.

●Continuous Improvement: Actively seeks feedback and implements strategies to enhance customer satisfaction.

●Programming: SQL, JAVA (Fundamentals), JavaScript (Fundamentals), HTML, CSS.

●Problem-Solving Skills: Patient and empathetic in addressing customer concerns, skilled at finding efficient solutions.

CERTIFICATIONS

CompTIA, A+ Expected - 12/2025

CompTIA, Tech+ 11/2025

Google, IT Support Certificate 08/2025

Adobe Graphic Designer 08/2025

EDUCATION & TRAINING

Technical Fundamentals, NPower San Antonio, TX Expected - 12/2025

●Participated in a 20-wk instructor-led training program, earning industry certifications and receiving mentorship from senior-level IT professionals. Engaged in employment readiness workshops and received personal development support.

Master of Social Work, Bhavnagar University Bhavnagar, GJ

RELEVANT EXPERIENCE

Quality Engineering Specialist, Accenture Federal Service San Antonio, TX 11/2022 – 08/2025

●Executed comprehensive validation of bug fixes and delivered detailed analysis report to stakeholders.

●Managed full lifecycle defect tracking with 98% resolution rate using JIRA for federal clients

●Conducted API validation through Insomnia and performed database testing via PostgreSQL.

●Orchestrated CI/CD pipeline testing through Jenkins and supported developers with Kubernetes log analysis.

KEY ACCOMPLISHMENTS:

-Facilitated client demonstration showcasing new features and quality improvements with 95% satisfaction rating.

Sr. Quality Service Associate, Amazon Seattle, WA 04/2020 – 10/2022

●Performed rigorous manual testing procedures across multiple product platforms.

●Supported engineering teams in resolution of critical defects.

●Authorized and maintained test plans and test cases for new features and enhancements.

●Performed Android Apps and device testing, ensuring cross-compatibility across product lines.

Manual Software Test, Washington State Department of Transportation Seattle, WA 04/2019 – 09/2019

●Conducted end-to-end and regression testing for transportation management systems.

●Established standardized defect documentation protocols in JIRA, improving team efficiency by 30%.

●Performed rigorous manual testing procedures across multiple product platforms

KEY ACCOMPLISHMENTS:

-Developed comprehensive test case library which reduced onboarding time for new tester by 40%.

Software Test Engineer, Corcentric Fairfield, NJ 09/2012 – 12/2013

●Executed regression test suites to validate software quality before production release.

●Collaborated with development teams to accurately reproduce and document complex defects.

●Conducted end-to-end and regression testing for transportation management systems.

●Performed rigorous manual testing procedures across multiple product platforms.

KEY ACCOMPLISHMENTS:

-Maintained test documentation and executed test case with 97% test coverage.

MILITARY EXPERIENCE

Chemical Biological Radiological and Nuclear Team lead, US Army Lakewood, WA 01/2014 – 06/2018

Lead and trained 120 people in Chemical, Biological, Radiological and Nuclear defense operations.

Managed inventory and maintenance of mission-critical equipment valued at $2M with zero loss rate.

Designed and implemented physical fitness training program resulting in 15% improvement in team fitness score.

KEY ACCOMPLISHMENTS:

-Selected honor graduate for CBRN defense course, demonstrating technical excellence.

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