Kylene Thorne-Vazquez
Avondale, Arizona 480-***-**** ************@*****.***
Professional Summary
Experienced Auto Body/Collision Estimator with over 3 years in vehicle damage assessment, insurance claims, and collision repair. Highly skilled in preparing accurate estimates, evaluating repair needs, and collaborating with insurance adjusters to ensure timely and cost-effective repairs. Proficient in industry-standard estimating software and committed to vehicle safety and quality standards.
Core Competencies / Skills
•I-CAR certified
•Proficient in ADAS system
•Proficient in ALLDATA
•Proficient in repair link collision program
•Use of pre and post scan for collision repairs
•Auto Body Damage Estimation
•Insurance Claim Negotiation
•Collision Repair Process Knowledge
•Customer Service & Communication
•Paint & Structural Damage Assessment
•CCC ONE Estimating software
•Vehicle Safety & Quality Standards
•Strong knowledge of automotive body repair, refinishing, and collision repair standards.
•Excellent analytical, communication, and problem-solving skills.
Professional Experience
Auto Body Collision Estimator
Estrella Auto Body and Collision, Avondale, Arizona 2022 – Present
Front Desk Receptionist 2018 – 2020
•Conduct detailed vehicle inspections and prepare accurate repair estimates using CCC.
•Evaluate structural, cosmetic, and mechanical damage for collision repairs.
•Communicate with customers and insurance adjusters to explain repair scope and cost.
•Maintain accurate records of estimates, approvals, and repair orders for reporting and audits.
•Performed vehicle damage assessments and prepared comprehensive repair estimates.
•Collaborated with technicians to verify damage and determine repair requirements.
•Maintained detailed documentation for all claims and repair work.
•Ensure all repairs meet OEM standards and comply with insurance and legal requirements.
Manager
Fat Harvey’s Grill, Yuma, Arizona 2020 – 2022
•Inventory management and supply ordering.
•Staff scheduling, training, and supervision.
•Conflict resolution and staff motivation.
•Workflow optimization and time management.
•Compliance with health, safety, and local regulations.
References
•Nichole Roedder 928-***-****
•Breanna Garcia 928-***-****
•Jason Smith 602-***-****