Dynamic Account Manager Supervisor with Safety Expertise
Resume:
Haley Blanton
Abilene, TX *****
***********@*****.***
Upselling strategies
Data-driven decision making
Negotiation
Performance management
Cross-functional teamwork
Project management
Customer relationship
management (CRM)
Dispute resolution
Safety audits
Safety risk assessment
First aid administration
Occupational health
Accident prevention
Fall protection
Hazard identification
Dynamic Account Manager Supervisor with a proven track record at Plant Span Inc., excelling in upselling strategies and customer relationship management. Successfully coached high-performing teams, enhancing service quality and driving revenue growth. Expertise in safety audits and risk assessment, ensuring compliance and fostering a culture of safety while maximizing customer satisfaction. Account Manager Supervisor, Sales, Safety
Plant Span Inc., DFW, Tx. May 1996 - January 2025
Manager of Operations
The Richeson Group, Abilene, TX September 2019 - May 2021 Operations Manager, Safety, Sales, SWD
Saltwater Partners LLC., Midland, TX November 2017 - August 2019 Work History
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues. Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Partnered with vendors and suppliers to effectively manage and budget. Identified and resolved unauthorized, unsafe, or ineffective practices. Developed and implemented strategies to maximize customer satisfaction. Led hiring, onboarding and training of new hires to fulfill business requirements.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Recommended changes to work flows or on-site procedures with eye towards increasing profitability of leases.
Conducted daily inspections of surface equipment and pumps to identify and address seal leaks, improper priming and other minor operational inefficiencies.
Safeguarded company assets, immediately reporting security violations to supervisors to prevent or mitigate corporate loss. Monitored wells to track and document flow, fluid levels and temperatures. Maintained efficient systems to meet daily goals for gas, oil and water production.
Skills
Site Safety Specialist, Sales
Renegade Well Services, Andrews, TX December 2014 - November 2017 Industrial/Agricultural Equipment Sales, Freight
Kase, Whitney, TX September 2011 - October 2014
Required subcontractors and site visitors to follow safety rules, regulations and OSHA standards.
Verified that team members wore personal protective equipment in construction areas.
Maintained safe and healthful job site while meeting or exceeding standard safety policies.
Communicated safe methods and procedures to accomplish construction tasks and delivered safety training classes.
Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated strong organizational and time management skills while managing multiple projects.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Learned and adapted quickly to new technology and software applications. Oversaw and enforced compliance with all safety regulations and DOT regulations.
Received new orders, prepared documentation, and assigned personnel. Lawfully cleared merchandise through customs per client and government requirements.
Baptist General Convention Center at Dallas, Tx.
Chaplain
National OSHA Foundation
OSHA 30 Certification
Southern New Hampshire University at Hooksett, NH
Bachelor of Science in Applied Psychology Expected in May 2026 Abilene Christian University at Abilene, TX
Bachelor of Science in Applied Psychology 2000
Education
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