Salesforce Developer & QA Engineer with 5+ Years Experience

· Over * years of hands-on experience working as a Salesforce Developer and QA Engineer, contributing to large-scale implementations across multiple industries, delivering secure, scalable, and high-performing Salesforce solutions.

· Strong working knowledge of the Software Development Life Cycle (SDLC), including Agile/Scrum, Waterfall, and hybrid client methodologies, participating in requirement analysis, sprint planning, development, testing, and deployment cycles.

· Designed, developed, and optimized Salesforce applications using Apex Classes, Apex Triggers, Visualforce Pages, and Lightning Components, ensuring adherence to best practices and governor limits.

· Created and customized complex Objects, Fields, Validation Rules, Formula Fields, Rollup Summary Fields, and Field Dependencies to support diverse business workflows and automation requirements.

· Extensive experience configuring Salesforce Security through Profiles, Roles, Permission Sets, OWD, Sharing Rules, and Role Hierarchies, ensuring accurate data access and compliance across user groups.

· Built advanced Lightning Components using both the Aura Framework and Lightning Web Components

(LWC) to deliver modern, responsive, and dynamic user interfaces tailored to business needs.

· Customized and enhanced multiple Visualforce Pages to align with the new Salesforce Lightning Experience, ensuring seamless UI transitions and improved user productivity.

· Developed and integrated REST, SOAP, and Bulk API services to establish secure, high-performing connections between Salesforce and external enterprise systems.

· Written numerous SOQL and SOSL queries in Apex classes, batch jobs, and triggers for efficient data retrieval, complex filtering, and backend system validations.

· Performed end-to-end Salesforce Administration tasks including building Reports, Dashboards, Workflow Rules, Email Notifications, Page Layouts, Record Types, and Approval Processes.

· Designed and delivered custom analytical dashboards and reports to monitor key business metrics, sales performance, lead quality, and operational insights for leadership teams.

· Managed full lifecycle Data Migration activities using Data Loader, Import Wizard, and Informatica Cloud, ensuring accurate transfer, mapping, cleanup, and validation of large datasets.

· Deep experience implementing CPQ (Configure, Price, Quote) solutions like SteelBrick CPQ, Oracle BigMachines, and Apptus CPQ, enabling efficient deal configurations and pricing automation.

· Implemented critical Service Cloud features including Email-to-Case, Web-to-Case, Knowledge Articles, and service automation flows to enhance case resolution and customer experience.

· Worked across multiple Salesforce clouds including Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, and Commerce Cloud, delivering tailored solutions for each business domain.

· Experience working with web application servers such as Apache and Jetty, and hands-on understanding of NoSQL databases like MongoDB and Cassandra for integrated system operations.

· Designed scalable data relationships by creating lookup, master-detail, and junction object models to support complex business logic, reporting, and automation requirements.

· Worked with Git Version Control, managing branches, pull requests, code merges, and participating in code reviews to ensure high code quality and maintainability.

· Collaborated closely with DevOps teams for deployments, sandbox refreshes, environment setup, and continuous integration using CI/CD pipelines and automated deployment tools.

· Performed extensive Functional, Regression, Smoke, and Integration Testing across Salesforce features to ensure system reliability, accuracy, and performance before production releases.

· Strong automation testing experience using Selenium WebDriver, TestNG, Playwright, and Cypress, building reusable scripts that significantly reduced testing effort and cycle times. Name: Bhargavi Uppuluti

Salesforce Developer & QA Engineer

507-***-**** *****************@*****.***

LinkedIn: https://www.linkedin.com/in/br02072000/

· Designed and executed detailed test cases, end-to-end business flow tests, and API validations, ensuring system functionality meets business expectations.

· Used Jira, Confluence, and Agile tools for managing user stories, tracking defects, documenting test evidence, and collaborating effectively with development and product teams.

· Supported User Acceptance Testing (UAT) by preparing test scenarios, coordinating with business users, validating bug fixes, and ensuring smooth and error-free production releases.

· Known for strong communication skills, technical leadership, problem-solving ability, and consistent delivery of high-quality Salesforce solutions while working across cross-functional, fast-paced Agile teams.

· Masters in Information Technology Management from Concordia University, St. Paul CERTIFICATION:

● Salesforce Certified Administrator

● Salesforce Certified Platform Developer-1

CLIENT: CVS Health, Irving, TX June 2024 to Present ROLE: Salesforce Developer & QA Engineer

RESPONSIBILITIES:

· Configured and customized Salesforce applications to meet healthcare workflow needs and performed Methodologies: SDLC, Agile, Waterfall, DevOps

Salesforce

Technologies:

Salesforce CRM, Apex Classes, Controllers, Apex Trigger, SOQL, SOSL, Reports, Apex Data Loader, Workflow & Approvals, Dashboards, Custom Objects, Analytic Snapshots, Custom Tabs, Visual Force pages, Apex Web services Visual force, S- Control, Offline Edition, Integration, Migration, Batch Jobs, Reports, Dashboards, Custom Objects, Lightning UI, Lightning, Custom Tabs, Schema Builder. Salesforce and

Integration Tools:

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Data Loader, Force.com Connect for Outlook, Force.com Platform (Sandbox, and Production). Web Technologies: JavaScript, XML, XSLT, HTML, XHTML, CSS, AJAX, SOAP, WSDL Database: Oracle, MS Access, DB Visualizer, SQL Server 2008, TOAD. Operating System: Microsoft Windows, Linux, Unix, iSeries Programming

Languages

C, C++, Apex, Java, Java Script, VB.Net, ASP.Net, SQL. Version Control Tools: VSS, CVS, GIT

DevOps Jenkins, Docker, Kubernetes, Ansible, Terraform, GitHub Actions, CI/CD Pipelines, Artifactory, Helm, Nagios, Prometheus, Grafana Automation Tools Selenium, Playwright, Test NG, Cypress functional testing for patient, provider, and pharmacy processes.

· Created Custom Objects, Lookup/Master-Detail relationships, and Junction Objects; performed data validation and regression testing to ensure accurate healthcare records.

· Developed and tested Workflow Rules, Email Alerts, Field Updates, and Time-Based Actions for critical healthcare processes like case escalations and patient notifications.

· Performed end-to-end testing on Service Cloud and Sales Cloud, including case management, claims routing, and provider communications.

· Developed and validated Marketing Cloud automations, email templates, and data extension processes for accurate patient outreach campaigns.

· Conducted unit testing and integration testing for Apex Classes, Triggers, Lightning Components, and Visualforce Pages supporting healthcare operations.

· Built and tested Lightning Components using Aura/LWC frameworks; verified Salesforce1 mobile app compatibility and responsive design for clinical and field staff.

· Validated Apex integrations with external Java services via REST API; tested SOAP and REST API endpoints using Postman and SOAPUI.

· Automated regression and functional test cases using Selenium WebDriver and TestNG for repetitive healthcare workflows.

· Developed Playwright scripts for testing Salesforce Lightning pages and ensuring dynamic components function correctly across browsers.

· Used Cypress to automate UI testing of Salesforce components, forms, and patient/provider portal interfaces.

· Managed CI/CD pipelines with Jenkins, GitHub, ANT, ensuring traceability of automated and manual test cases.

· Administered Salesforce Profiles, Roles, Field-Level Security, and Sharing Rules; conducted security and access testing to protect sensitive healthcare data.

· Performed data migration testing from legacy systems to Salesforce using Data Loader, ensuring PHI/PII accuracy, deduplication, and compliance.

· Tested Apttus CPQ setups, approval matrices, and pricing flows for healthcare service bundles and patient plan configurations.

· Validated Reports and Dashboards (Tabular, Summary, Matrix) to ensure accurate healthcare metrics, KPIs, and operational insights.

· Executed smoke, regression, functional, and UAT testing, tracked defects in Jira, and collaborated with development teams to deliver error-free Salesforce releases. CLIENT: IBM, India March 2022 to June 2023

ROLE: Salesforce Developer

RESPONSIBILITIES:

· Working in close coordination with Client to resolve issues arising using agile methodologies.

· Developed and configured Custom Reports and Report Folders for different user groups and configured the Analytic Snapshots for the sales performance and lead generation statistics.

· Developed Apex Triggers, Visual force pages, Controllers and managed to support the business workflows.

· Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

· Customized page layouts for standard objects and assigned Record Types by using Visual Force components.

· Performed mass data imports using the Apex data loader and import tools as requested by CRM Manager.

· Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules,

· Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.

· Worked on Validation Rules, Formulas, Workflows, and Approval Processes to satisfy the business needs.

· Implemented the requirements on Salesforce.com platform, Force.com Data Loader, Force.com Explorer and Force.com IDE Plug-in using Eclipse followed by utilizing different products available in AppExchange as required.

· Architected, designed and developed Salesforce bi-directional real-time integration Service between

· Salesforce and SQL Server using Apex Web Services APIs.

· Generated various reports and dashboards in lightning for Sales performance tracking. CLIENT: Synchrony, India April 2019 to Feb 2022

ROLE: Salesforce Developer

RESPONSIBILITIES:

· Implemented Waterfall practices for workflow process, epic/user stories, releases and reporting.

· Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.

· Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application.

· Performed various Data Migration activities like Insert, Update, Upsert, Delete and Export using Apex Data Loader.

· Used eclipse with Force.com IDE plug in for development and deployment.

· Configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

· Provided ongoing Salesforce.com maintenance and administration services including periodic cleansing, custom objects and workflows.

· Worked on translating several Visual Force pages to lightning framework.

· Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.

· Worked on Analyzing, Story pointing and implementing the user stories.

· Involved in data-mapping and migration of data to SalesForce.com Objects and fields.

· Configured Creating Roles, Security Access, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions and Approval Processes.

· Wrote SQL commands and Stored Procedures to retrieve data from MySQL and Oracle database. Worked on Agile and Scrum methodology for salesforce custom app implementation.

· Responsible for proactively monitoring performance, diagnosing problems and tuning queries and databases. Worked on Business to Business (B2B) & Business to Customers (B2C) SFDC patterns involved interaction with all the various parties involved. Integrated SALESFORCE with various third-party solutions. ENVIRONMENT: Salesforce.com Platform, Lightning, Lightning Process Builder, Salesforce CRM, Force.com, Triggers, Visualforce Pages, Components and Controllers, Data Loader, Import, Salesforce.com, Force.com, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Jenkin, CTI integration and Email Services, Custom Reports, Dashboards, DevOps, Oracle, Force.com, Apex, Components and Controllers, JavaScript, Eclipse, Import Wizard, Email Services, Sandbox and Data Loader

Contact this candidate