Industrial QA, Compliance & Operational Excellence Leader

Location:

Nairobi, Nairobi County, Kenya

Salary:

Kes 250,000

Posted:

January 12, 2026

Contact this candidate

Resume:

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JAPHER JACKSON OTIENO

CURRICULUM VITAE

Industrial Chemist, Quality Assurance, QSHE, Quality Controller, SHE, ISO Systems Manager, Kaizen, Food Safety and Systems Specialist

Cell Phone: +254********* E-mail: ************@*****.*** PERSONAL DETAILS

• Nationality: Kenyan.

• Professionalism: Industrial Chemist, Operations Management & Excellence, Lean Six Sigma. CAREER PROSPECTS/OBJECTIVES

I’m a Quality and Risk Management professional & a Lead Auditor with certifications in ISO 9001:2015, ISO 14001:2015, ISO 22000:2018, FSSC 22000, Integrated Management Systems (IMS), Kaizen, Environmental Health and Safety-EHS, Sustainability systems, Six Sigma, Organic System. Am knowledgeable in conducting audits, report preparations, conducting, risk management, training, documenting of standard operating procedures, driving continuous improvement initiatives, ISO implementation and Certifications, and consultancy. My main objective is to utilize my skills and experience in offering Quality Systems management so as to improve product quality, Food safety as well as Environmental Health and Safety compliance and assist in acquisition of new certification for organizations which is in need of getting multinational customers, improved customer satisfaction, improved production efficiencies of organizations. I am an adaptable and motivated professional with vast experience in Quality Assurance and Quality Controller, Compliance, Occupational Health and Safety, risk management and proactive security information awareness dissemination to the zonal teams and authority programs in a busy Pharmaceutical, chemical extraction, refining, food and beverage manufacturing company covering ISO 9001:2015, ISO 22000:2018, FSSC 22000, Halal, Kosher Organic/Ecocert, Environmental, Health and Safety Management Systems.

EDUCATIONAL QUALIFICATIONS

2015-2018: Dedan Kimathi University of

Technology

• BSc. Industrial Chemistry. Award: 2nd Class

Honors - Upper Division.

2015-2015: African Institute of Development

Studies in Computer Training

• Computer packages training. Award:

Distinction.

2024-2024: Oxford Home Study Centre (OHSC)

• Leadership and Management Training.

Award: Excellent

PROFESSIONAL CERTIFICATES ACQUIRED

May 2025: K.A.M – Lean Six Sigma Implementation in Sustainable Operations

Feb 2025: Reno Systems – ISO 14001:2015 Implementation and auditing Training.

Jul 2024: Knights of Safety Academy – ISO 14001:2015 Implementation and auditing Training.

Jul 2024: FoodYaari Consultants – FSSC 22000 Version 6.0 Awareness training on 22000:2018 Food Safety Management Systems, ISO/TS 22002-1: 2009 Prerequisite Programmes in Food Manufacturing, FSSC 22000 Version 6.0 Additional Requirements, Food Safety Internal Auditor Training based on ISO 19011:2018.

Jul 2024: Mindcypress Consultants Ltd – Optimizing Processes with Six Sigma & SRPA Training.

Jan 2024: Diligence Consultants Ltd – Fire Fighting Refresher Training.

Jan 2024: Diligence Consultants Ltd – First Aid Refresher Training. Page 2 of 5

Nov 2023: G.M Services Ltd- Pest Control Training.

Jun 2023: Industrial Promotion Services – Capacity Building on Sustainability and SDG Operations.

Jan 2023: Diligence Consultants Ltd – First Aid Training.

Jan 2023: Diligence Consultants Ltd – Fire Fighting Training.

Sep 2021: Promasidor Kenya Ltd (PKL) – Supervisory Skills and Operations Management Training.

Jul 2021: Diligence Consultants Ltd – OSHA 2007, Occupational Safety and Health Training in line with ISO 45001:2018.

Jan 2023: The Knowledge Academy Ltd– Six Sigma, Green Belt Option-Manufacturing Lean Production and Quality Lean Management Training.

Dec 2022: Ingenious Quality Systems Consultancy – (FSSC 22000 Version 5.1) ISO 22000:2018 Food Safety Management Systems, ISO/TS 22002-1: 2009 Prerequisite Programmes in Food Manufacturing, FSSC 22000 Version 5.1 Additional Requirements, Food Safety Internal Auditor Training based on ISO 19011:2018.

Apr 2022: Occupex Consultants Ltd Consultants Ltd – Good Laboratory Practices Training.

Feb 2022: Ingenious Quality Systems Consultancy – ISO 9001:2015 Quality Management Systems Implementers and auditing.

Feb 2022: Bureau Veritas of Kenya – ISO 22000:2018 Food Safety Management Systems, Food Safety Internal Auditor Training.

Apr 2021: Bureau Veritas of Kenya – ISO 22000:2018 Food Safety Management Systems Implementers Training.

Dec 2018: Dedan Kimathi University Marketing Club – Capacity Building on Marketing Operations Excellence as a club member.

WORK AND PROFESSIONAL EXPERIENCE

Dates: MAR 2022- TO NOVEMBER 2024: BOTANICAL EXTRACTS EPZ LTD. Location: ATHI-RIVER-MACHAKOS, KENYA

Position: QUALITY ASSURANCE AND COMPLIANCE MANAGER Responsibilities

• Coordinating all the ISO systems and ensure that there are in place appropriate Health, Security and Safety Management Plans, Environment Management Plans, and Product Quality Plans; setting milestones to achieve them and ensuring that targets are met.

• Develop, implement, and manage ISO certification projects within operations and manufacturing industries. This includes ISO 9001:2015, FSSC 22000, Kosher, Halal, Organic, OHS/EHS, Security Information Management systems among others and lead their certification process.

• Responsible for leading the development, implementation, and management of Operations excellence/Kaizen projects across operations and manufacturing environments & applied Kaizen principles to drive continuous improvement, enhance compliance, and streamline operational processes to meet international CKP standards.

• Provide guidance and support to senior management in developing strategies for continuous improvement and sustainable compliance with ISO standards.

• Conducting QMS, FSSC, Ecocert Organic audits, Halal, EHS, ESG/SDG Sustainability, housekeeping, GLP, GMP audits and personal hygiene inspection to ensure they meet the system’s minimum requirements.

• Oversee and ensure production in line with ISO 9001:2015, FSSC 22000, ISO 14001:2015 & ISO 45001:2018 IMS, Halal Certification, Kosher, Organic and any other certification that may improve product effectiveness.

• Oversee in implementation, evaluation/assessment and overseeing of the Sustainability Development Goals (SDG) of a man and nature in line with AKDN as per the United Nations recommendations and timelines.

• Oversee and ensure timely calibration, validation, revalidation and verification protocols and qualification of all the laboratory equipment, Change Control, methods and process validations.

• Overseeing and verifying the Quality Control and Research and Development operations, plans and timely review of their inventory and budget usage annually.

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• Assists the departmental heads in carrying out training need assessment (TNA) for the annual training based on the employees’ need and system need.

• Overseeing timely investigation of non-compliances, reviewing and documentation of out of trends specifications and analysis, CAPAs, and deviations in other Quality Management activities.

• Ensured proper day-to-day administration of HACCP manual, preparation of HACCP plan for new products and reviewed across all the company production line and managing them.

• Overseeing and managing supplier and customer audits and ensure that ensuing action plans are implemented and hence communicating to the top management and other stakeholders including customers, the regulations and guidelines that impact the company’s business.

Dates: AUG 2020 – FEB 2022: PROMASIDOR KENYA LIMITED Location: NAIROBI, KENYA

Position: QUALITY ASSURANCE COORDINATOR

Responsibilities:

• Assisted the quality manager in overseeing, auditing and ensure implementation and certification of Food Safety Management Systems such as FSMS ISO 22000:2018, Halal, ISO 9001:2015- QMS, E.H.S and timely Management systems performance review through audits by accredited bodies and their certification processes.

• Supported in designing, implementation and management of local farmers through Quarter System regulatory requirements for the promotion of agricultural development, food security and environmental sustainability.

• Assisted the Quality manager in successful implementation and performance of Management System by Coordinating Quality, Occupational Health and Safety and Environmental Management System.

• Assisted the quality manager in conducting audits to assess compliance with ISO standards and regulations, provide recommendations for improvement, and ensure continuous adherence to standards.

• Assisted the Quality manager in developing, redeveloping and redesigning and ISO quality management systems.

• Work with the Cross-Functional teams to ensure implementation and certification of ISO standards regionally within the region as a tool to ensure harmony in standards, policies, procedures, processes and work instructions developed.

• Act as the ISO standard QMR in absence of Quality manager and maintain all management review records, minutes and maintain any other documentation as related to the ISO standards implementation.

• Ensured timely report preparation, recording and reporting of raw material or finished product on a monthly and yearly as analyzed as per the test analysis while ensuring that Laboratory standard operating procedures are followed through SOPs or OPL and communication of any customer complaint or deviation from the specified limits.

• Oversaw and ensured timely verification of routine in-process quality checks and enforcing food safety procedures in collaboration with shift leaders and document N. Cs or NCRs in Root Cause Analysis and Corrective Actions and Preventive Actions documents.

• Facilitated training need assessment, awareness creation and adherence to GMP, FS and HACCP principles through the trainings as per the systems requirement.

• Ensured timely, supplier, customer and third-party quality & Food Safety systems audits and ensured the raised non- conformities are addressed and updated as per the requirement of the standards.

• Ensured proper day-to-day administration of HACCP manual, preparation of HACCP plan for new products and reviewed across all the company production line.

• Assisted the QAO in liaising with external parties on matters related to Quality, Safety as well as Environmental Management System.

• Assist the QSHE in coordinating plant safety activities in line with the OSHA requirements. Page 4 of 5

Dates: MAR 2018- JUL 2020: UNGA HOLDINGS LTD –UNGA FARM CARE (EA) LTD Location: NAKURU, KENYA

Position: QUALITY ASSURANCE ASSISTANT

Responsibilities:

• Inspecting the quality and food safety of all incoming materials and finished products- ensured compliance to the set internal acceptance criteria and customer requirements.

• Close supervision and regular training of workers on Good Manufacturing Practices (GMPs) and enhancing adherence to documented food safety and Quality Procedures and standards.

• Assisting the QAO in overseeing customer complain handling and annual customer satisfaction survey.

• Assisted the QAO in planning and complete execution of quarterly, semi-annual internal audit, bi-annual onsite supplier Audit and evaluation- All cleared by team members and top management.

• Ensured timely investigation of non-compliance and documentation of “out of trends and out of specifications, CAPAs, customer complaints and developing actions and tentative dates for closure of the given gaps.

• Ensured timely in-process checks and analysis are carried out to ensure that the products meet the customer's specifications before they are dispatched and released to the market through SAP.

• Monitored Pest control records and carried out timely pest control activities through fumigation, fogging, spraying during raw materials receiving & storage, traceability records, plant sanitation & chemicals and all Q.C records.

• Assisted the QAO in ensuring compliance to all relevant statutory and regulatory requirements through timely inspection of equipment and utilities, Calibration, training and auditing by approved Government body.

• Assisted the QAO in planning and taking part in management review meetings and keeping of the records to ensure compliance to Food Safety and Quality Management System.

• Assisted the QAO in ensuring proper day-to-day administration of HACCP manual, preparation of HACCP plan for new products and reviewed across all the company production line.

• Assisted the QAO in overseeing, auditing and ensure implementation and certification of Food Safety Management Systems such as FSMS ISO 22000, Halal, ISO 9001:2015- QMS, E.H.S and timely Management systems performance review through audits by accredited bodies.

ACHIEVEMENTS

• Designed, documented, implemented and recertification of Food Safety Systems Certification (FSSC 22000) at Botanical Extracts EPZ Limited.

• Designed, documented, implemented and recertification of Food Safety Management Systems (22000:2018) at Promasidor Kenya Limited.

• Designed, documented and implemented Quality Management System ISO 9001:2015 Promasidor Kenya Limited.

• Designed, documented & implemented HALAL Certification at Botanical Extracts EPZ Ltd and Promasidor Kenya Limited.

• Designed, documented & implemented EU Organic Certification at Botanical Extracts EPZ Ltd.

• Designed, documented & implemented NOPS (USDA) Organic Certification at Botanical Extracts EPZ Ltd. Designed, documented & implemented KOSHER Certification at Botanical Extracts EPZ Ltd.

• Designed, documented & implemented Sustainable Environment, Health and Safety Development Goals at Botanical Extracts EPZ Ltd.

• Routine review, designed and documented Kaizen and Lean Operations at Unga Farm Care Limited.

• Offered transformative solutions in Compliance Management systems based on International Standards ensuring the programmes were delivered through structured in-house workshops and external inter-plants at 3 different that have worked on.

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EDUCATION BACKGROUND

• 2010-2014: St. Gabriel’s Lanet Boys Secondary

School (Secondary School in Kenya Located in

Nakuru

County)

Kenya Certificate of Secondary Education (KCSE).

Award: 72 points (B+)

• 2002-2009: St. Gabriel’s Mission Primary School

(Primary school in Kenya located in Nakuru County) Kenya Certificate of Primary Education - KCPE

Award: B+ of 364/500.

REFEREES