Logistics and Customer Service Professional with Tech Skills

Christivie Iliko

Fort Worth, TX *****

682-***-**** ************************@*****.***

EDUCATION

Tarrant County College - Fort Worth, TX Associate of Arts

Sonography, Expected in 05/2027

Currently in college. I am working toward an Associate Degree of Arts. My goal is to apply to a sonography program, then get certified as an MRI Technician.

3.3 GPA

PROFESSIONAL SUMMARY

I'm recognized for my ability to work efficiently at GXO Logistics, excelling in inventory management and warehouse operations. Proven ability to enhance efficiency through effective team collaboration and meticulous attention to detail. Strong customer service skills developed as a Front Desk Agent at Quality Tax Express, ensuring guest satisfaction and loyalty. Quick learner, adept with an outstanding positive attitude, and always motivated by the desire to learn new skills.

SKILLS

Inventory management

Warehouse operations

RF scanner

Material handling

Microsoft Office/Word/Excel

Microsoft PowerPoint

SQL

Customer service

Strong written and Communication skills

Quick learner, close attention to details

Team collaboration

EXPERIENCE

CLERK 09/2021 to Current

GXO Logistics - Fort Worth, TX

Processed incoming shipments, ensuring accurate documentation and inventory levels.

Coordinated with team members to maintain efficient workflow and meet daily targets.

I worked long hours if the business needed to ensure the proper functioning of the system.

Assist various departments throughout the warehouse.

Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

Used pallet jacks and dollies to load and unload goods from trucks and containers.

FRONT DESK AGENT 01/2022 to 04/2025

Quality Tax Express - Fort Worth, TX

Provided exceptional customer service to enhance guest satisfaction and loyalty.

Managed front desk operations, ensuring efficient check-in and check-out processes.

Accurately enter customer details into the database.

Handle customer complaints respectfully and professionally.

Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.

CERTIFICATIONS

CPR

LANGUAGES

French

Native or Bilingual

English

Professional Working

Spanish

Elementary

VOLUNTEER WORK

I volunteer at Chimney Hills Elementary School through the Academy 4 program.

Offer translation services at DASH for refugee inquiries.

Fundraising for Saint Jude's Hospital marching

INTERESTS

Drawing and Painting

Volunteering

Road Trips

#HRJ#5a1f8173-7b2a-4fcb-bb96-42eb74327c41#

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