Salesforce Developer - Apex, LWC, Integrations, CI/CD

Swarna Kumari A Salesforce Developer

*****************@*****.*** +1-913-***-**** Overland Park, KS, 66223 LinkedIn SUMMARY

Salesforce Developer with 4.5 years of experience specializing in CRM development, automation, integrations, and deployments across healthcare and enterprise domains. Proficient in Sales, Service, and Experience Cloud, with expertise in Apex, LWC, Flows, APIs, and CI/CD pipelines. Skilled in managing complex data migrations, designing secure access controls, and delivering Agentforce solutions that enhance performance, HIPAA compliance, and strategic decision-making. SKILLS

Salesforce Platform: Apex Classes & Triggers, Lightning Web Components (LWC), Visualforce, SOQL, SOSL, Flows, Process Builder, Validation Rules, Approval Processes, Custom Objects, Reports & Dashboards, Dynamic Forms. Integrations & APIs: REST & SOAP APIs, Salesforce Connect, External Services, MuleSoft, Postman, Web Services Integration, OAuth 2.0, Email-to-Case, Web-to-Case, Third-Party Integrations (Slack, Jira, DocuSign) Data Management: Data Loader, Import Wizard, ETL Tools, Data Modeling, Duplicate Management, Data Validation, Data Cleansing, Data Migration (50K+ Records)

Testing & Quality: Apex Test Classes, Code Coverage ( 85%), Debug Logs, Static Code Analysis, Peer Code Reviews, Regression Testing Methodologies: Agile, Scrum, SDLC, Sprint Planning, User Story Grooming, Continuous Improvement Cloud Expertise: Sales Cloud, Service Cloud, Experience Cloud, Platform App Builder, Salesforce Mobile App DevOps & Deployment: Salesforce CLI (SFDX), Git, Jenkins, CI/CD Pipelines, Change Sets, ANT Migration Tool, Sandbox Management Security & Compliance: Profiles, Permission Sets, Role Hierarchies, Field-Level Security, Sharing Rules, Shield Encryption, Audit Trails, GDPR & HIPAA Awareness

Tools & Environments: VS Code, Salesforce Developer Console, Workbench, Postman, JIRA, Confluence, Slack, Microsoft Office Suite PROFESSIONAL EXPERIENCE

Salesforce Developer, CVS Health Jul 2025 – Present Remote, USA

•Developed scalable applications using Apex Classes & Triggers, Lightning Web Components (LWC), and Dynamic Forms, improving system performance by 25% and modernizing the user interface.

•Architected complex automation using Flows and Approval Processes, reducing manual work and eliminating operational bottlenecks across multiple departments.

•Executed enterprise-level integrations using REST/SOAP APIS, MuleSoft, and External Services to synchronize data with third-party applications, ensuring high data consistency.

•Orchestrated end-to-end CI/CD pipelines using Salesforce CLI (SFDX), Git, and Jenkins to facilitate error-free releases across Sandboxes and Production.

•Generated actionable business intelligence through custom Reports & Dashboards, allowing leadership to monitor KPIs and make data- driven decisions faster.

Associate (Salesforce Project), Cognizant Technology Solutions Dec 2020 – Jul 2023 India

•Configured Sales Cloud and Service Cloud, utilizing Email-to-Case and Web-to-Case to improve case resolution speed by 25% across customer support operations.

•Managed Profiles and Permission Sets while utilizing Shield Encryption to ensure 100% HIPAA compliance for sensitive patient health data.

•Maintained high code quality and Code Coverage ( 85%) by authoring comprehensive Apex Test Classes and performing Static Code Analysis.

•Integrated third-party EHR systems using Salesforce Connect, enabling real-time synchronization of patient records and improving care coordination.

SalesforceDeveloper, Humana Jun 2019 – Sep 2020 India

•Configured Sales, Service, and Health Cloud for 200+ users, improving case resolution by 25% and streamlining customer support operations across departments.

•Built automation using Flows and Workflow Rules, saving 40+ hours/month and minimizing human error in routine business processes.

•Managed Profiles, Roles, and Permission Sets, ensuring 100% HIPAA compliance and securing sensitive patient health data against unauthorized access or misuse.

•Delivered custom reports and dashboards, improving decision-making speed by 20% and enabling leadership to track KPIs more efficiently.

PROJECT

Salesforce Data Migration & CI/CD Automation

•Led Salesforce data migration and automation using Apex, Flows, CI/CD, and API integrations, boosting scalability 40%, cutting effort 50%, and enhancing governance.

EDUCATION

Master of Science in Computer Science, University of Central Missouri Aug 2023 – May 2025 Missouri, USA Bachelor of Technology in Computer Science,

N.B.K.R Institute of Science and Technology

Jul 2016 – Sep 2020 Andhra Pradesh, India

CERTIFICATES

Salesforce Certified Administrator

Salesforce Certified Agentforce

Specialist

Salesforce Certified Platform App

Builder

Salesforce Certified AI Associate

Salesforce Certified Platform Developer I

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