Managing Editor with Communications & Content Strategy Expertise

Alice Mpholo

************@*****.*** • +27-65-722-**** • South Africa

Corporate Communications Officer with 9+ years of experience developing and executing communication strategies across corporate, public, and media sectors. Skilled in stakeholder engagement, internal communications, public relations, and digital content strategy. Strong background in campaign development, event coordination, and brand positioning. Adept at using analytics and feedback to measure communication effectiveness and support organisational growth.

Experience

MAY 2022 – 2024

Communications Officer Enterprises UP South Africa

Produced and edited wrote 50+ pieces of, digital, print and visual content for corporate websites, blogs, and social media channels, contributing to a 30% increase in online engagement within a year.

Applied SEO and keyword research to optimise content performance and reach wider audiences, resulting in a 25% uplift in website traffic.

Developed compelling storytelling pieces to highlight organisational milestones, projects, and partnerships.

Proofread and edited all corporate communications, ensuring 100% adherence to brand tone and style.

Monitored website traffic and social media metrics to evaluate campaign success and audience engagement.

Supported media relations by preparing press releases, liaising with journalists, and responding to media inquiries.

Coordinated 12+ PR and media events, including conferences, launches, and stakeholder forums.

Designed visual content (brochures, event collateral, and online graphics) to complement editorial work.

Worked collaboratively with departments to source content and deliver multi-channel campaigns.

Acted as a key point of contact for public queries through social media and digital platforms, improving response times by 40% and enhancing transparency and accessibility.

APR 2021 – APR 2022

Journalist Roodepoort Record South Africa

Researched, investigated, and reported on community and entertainment news, contributing to a 15% growth in local readership.

Built strong community networks to maintain a consistent flow of stories.

Promoted articles via websites and social platforms to increase readership.

Conducted on-site interviews and provided accurate, timely coverage of events.

Produced content across digital formats, including short-form, blogs, and multimedia.

AUG 2015 – JUL 2017

Tech/ICT Journalist Digital Focus Magazine South Africa

Interviewed industry leaders and professionals in the ICT sector.

Reported on trends and developments, creating features that highlighted innovation.

Managed magazine social media pages, improving digital engagement and visibility.

Covered events, summits, and briefings to deliver timely, relevant coverage.

AUG 2014 – JUL 2015

News Reporter Caxton Community Papers South Africa

Produced accurate local news coverage to strict deadlines.

Worked closely with editors, photographers, and production teams.

Recorded interviews and captured multimedia elements to strengthen reporting.

MAR 2013 – JUL 2014

Senior News Anchor YFM South Africa

Anchored and produced daily news bulletins, balancing live studio and field reporting.

Delivered live coverage of major national events, including the Oscar Pistorius trial and Nelson Mandela’s funeral.

Conducted interviews with political, business, and community leaders.

Adapted stories for broadcast and digital audiences to expand reach.

Skills

Investigative Reporting • Feature Writing • Multimedia Storytelling • Social Media Strategy • Audience Engagement • Community Journalism • Media Relations • Content Production (Print, Broadcast, Digital) • Copywriting & Editing • Interviewing & Research • Deadline Management

Education

2024 – PRESENT

Bachelor of Arts in Creative Writing University of South Africa South Africa

2011 – 2013

National Diploma in Journalism Tshwane University of Technology South Africa

Activities

Literature • Fitness • Travel • Cooking

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