Kayla James
Chestertown, MD *****
*********@*****.***
Professional Summary
I worked in customer service jobs since I was 14-15, I worked in multiple fast paced environments and gained many skills. I am able to keep up and learn different things very easily and very quickly. Authorized to work in the US for any employer
Work Experience
Front of House Team Member
Chick-fil-A Restaurants-Cambridge, MD
September 2023 to Present
Served customers with quick service
Took orders correctly
Maintain good communication throughout shifts
Able to keep up with the fast paced environment
Busser
Chesapeake landing-Saint Michaels, MD
April 2021 to September 2023
Worked for almost 3 years, gained a lot of people skills and can work well with others. Helped the waitresses serve food and drinks when needed, and sometimes would seat customers. Clear and reset tables after customers.
Able to keep up with the fast paced environment
Education
High school diploma
North Dorchester High School-Hurlock, MD
September 2021 to May 2025
Culinary Arts (11th grade)
North Dorchester High School-Hurlock, MD
September 2023 to June 2024
High school diploma or GED
Skills
• Computer literacy
• Restaurant Experience
• Dining area table and chair cleaning
• Food handling
• In-person customer service
• Food Safety
• Cleaning
• Food Preparation
• Beverage refills
• Family-style restaurant experience
• Patient interaction
• Computer operation
• Meal Preparation
• Fast food restaurant experience
• Decision making
• Task prioritization
• Customer complaint resolution
• Table setting
• Customer inquiry handling
• Sanitation
• Busser
• Mopping
• Food & beverage industry
• Cash register
• Bussing
• Culinary Experience
• Customer service
• Hospitality
• Serving
• Phone etiquette
• Cooking
• POS systems
• Family-style table settings
• Customer communication
• Fine dining experience
• Driving
• Customer returns handling
• Food service
• Computer skills
• Cash handling
• Typing
• Beverage preparation
Languages
• English
Certifications and Licenses
Driver's License
Food Handler Certification
CPR Certification
ServSafe Food Handler Certification