Front Desk/Receptionist Candidate: Bilingual, Customer-Focused

ADRIANA RIZO

Ft Worth, TX

Phone: 432-***-****

Email: ***************@*****.***

Objective

Friendly, highly motivated, bi-lingual and organized administrative professional with experience in customer service, scheduling, and office management seeking a Front Desk/Receptionist position. Commited to providing excellent patient service and efficient office support in an organization in which I can grow, thereby becoming an asset to the company.

Ability Summary

Front-desk operations & patient check-in/check-out

Greeted and assisted clients daily with cheduling, payments, and inquiries

Telephone etiquette & professional communication

Microsoft Office

Can Multi-task and carry out multiple tasks or projects

Very detail oriented

Customer service and conflict resolution

Coordinate daily office operations and supported administrative staff

Ensure a positive client experience with excellent communication and follow-up

Listen and ask questions to understand and appreciate ideas of others

Communicate well. Share information using range of information and communication technology

Fast learner, Servant Leader

Employment History

01/2025-Present Independent Braille Transcriber

Allyant, T-Base Communications USA, Inc., Ogsdenburg,NY

To provide quality UEB/Nemeth braille transcription and tactiles at specifications on deadlines.

AB.SUCCESS.ACTION

Angela Brewer, Independent Braille Contractor, TX

To provide quality UEB/Nemeth braille transcription and tactiles at specifications on deadlines

01/2025 to 09/2025 Subway; Sandwich Expert

Odessa TX

Keep the Subway system operating safely and efficiently by making sandwiches and salads to customers orders, preparing ingredients and baking bread, operating cash register, providing customer service

03/2023 - 04/2024 Peer Support Coach

Texas Department of Criminal Justice - Institutional Division, Gatesville, TX

To give system impacted, justice involved clients re-entry services, trauma healing

and substance abuse treatment coping skills through my lived experience.

01/2018 - 03/2023 Craft Shop Clerk

Texas Department of Criminal Justice - Institutional Division (Lane Murray,

Gatesville, TX

Maintain administrative, audit preparation, tool inventory, record keeping and clerical

duties. Customize leather products to sell to staff and customers. Prepare banking

history, craft shop orders and contracts for residents and staff. Teach staff and

residents to operate the Craft Shop, Beauty Shop and Recreation Departments.

01/2001 - 01/2006 Braille Transcriber/Tactile Graphics Specialist

Mt. View Braille Facility, Gatesville, TX

Transcribe and proofread Nemeth Math, Music and Literary Textbooks from text to

SimBraille using Braille2000 software. Create Tactile graphic designs and emboss

books for students in Education Service Centers 4, 12, 20, Amak and the National

Braille Association.

Education History

Business Administration

Bachelor's Degree

Texas A&M University,

General Studies

Associate's Degree

Central Texas College,

Occupational Licenses, Certificates and Training

11/2024 Wolff Center for Entrepreneurs Certificate

University of Houston

01/2004 Certified Nemeth Math Braille Transcriber

National Library of Congress

01/2004 2000 Hour Braille Apprenticeship

United States Department of Labor

01/2002 Certified Literary Braille Transcriber

National Library of Congress

References

Available upon request

Contact this candidate