Customer Service Oriented Professional with 15+ Years Experience

Heather Nay

Highly enthusiastic customer service professional with over 15 years client interface

experience.

Republic, OH 44867

*******@*****.***

+1-574-***-****

Professional Summary

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines Authorized to work in the US for any employer

Work Experience

Profiler

AIA-Syracuse, IN

March 2025 to Present

• Grind and sand rv countertops

• Check for defects, mostly voids in material

• Repair any defects before shipping

Cashier/Customer Service

Willby's Gas Station-Syracuse, IN

June 2024 to March 2025

• Ran cash register

• Cooked food on the deli side

• Responsible for store being clean and stocked

• Put away truck

Heavy Equipment Operator/Laborer

InLine Paving-Republic, OH

April 2008 to November 2023

• Worked directly with customers measuring and bidding potential jobs.

• Prepped, and paved residential and commercial driveways and parking lots as well as roads.

• Includes shoveling, raking, rolling asphalt also operating heavy equipment such as paver, roller, back- ho.

• Supervised a 2-6 man crew.

• Practiced safety regulations in traffic control.

• Motivated individual with a passion for delivering excellent customer service. Dedicated manufacturing worker

Capitol Aluminum & Glass Corporation-Bellevue, OH

March 2016 to April 2017

• Measured and cut aluminum and screen to manufacture commercial windows.

• Assembled and packaged windows.

• Forklift certified.

• Team-oriented: Enjoys working closely with others and thrives in a team environment.

• Reliable: Responsible for tasks and can be depended upon.

• Accountable: Takes responsibility for actions and understands how they impact the team.

• Followed all safety guidelines.

Education

High school diploma

Bellevue Senior High-Bellevue, OH

August 1998 to May 2001

High school diploma or GED

Skills

• Loader Operation (6 years)

• Project management (4 years)

• Construction Management (6 years)

• Cash handling (10+ years)

• Organizational skills (10+ years)

• Computer skills (10+ years)

• Time management (10+ years)

• Microsoft Excel (6 years)

• Mowing (6 years)

• Food preparation

• Manual handling

• Management (10+ years)

• QuickBooks (2 years)

• Remodeling (1 year)

• Retail sales (6 years)

• Inventory control (10+ years)

• Microsoft Word (6 years)

• Construction (10+ years)

• Manufacturing (10+ years)

• Sewing (4 years)

• Leadership (10+ years)

• Case management

• Meal preparation

• Heavy lifting (10+ years)

• Supervising experience (6 years)

• Lawn Care (10+ years)

• Manufacturing facility (10+ years)

• Construction estimating (10+ years)

• English (10+ years)

• Cash register (10+ years)

• Customer support (10+ years)

• Mechanical knowledge

• Basic math (10+ years)

• cashier (10+ years)

• Microsoft Outlook (6 years)

• Landscape Maintenance (4 years)

• Restaurant experience (6 years)

• Productivity software

• Team management (10+ years)

• Tractor-Trailer (10+ years)

• Roofing (1 year)

• Food service management (4 years)

• Communication skills (10+ years)

• Hospitality (10+ years)

• Maintenance

• Food service (4 years)

• Hand tools (10+ years)

• Backhoe Operation (4 years)

• Restaurant management (4 years)

• Food handling

• Heavy Equipment Operation (6 years)

• Sales (10+ years)

• Manufacturing company experience

• Sewing machine (4 years)

• Customer service (10+ years)

• Forklift (2 years)

Certifications and Licenses

Driver's License

Forklift Certification

Contact this candidate