Remote Inbound Customer Support Associate candidate with diverse care

Suzanne Satterfield

Customer Service

Fresno, CA 93720

****************@*****.***

+1-559-***-****

Professional Summary

Caregiver-Elderly 3-2022/7-2025

Provide personal care, manage household tasks, Dr appointments, other appointments, medication management, bathing, dressing, exercises. Companionship Authorized to work in the US for any employer

Work Experience

Caregiver

Personal Family Care-Temporary Position-Fresno, CA November 2020 to February 2021

Cared for Elderly Woman in Rehab after Surgery.. Also provided care when she returned home. Meals, changing, medication management, errands, companionship, laundry management . Loan Processor

Payday Now Loan Company-Fresno, CA

November 2001 to August 2006

Processed Loans for Customers. Cash handling

Receptionist-Hospital

Kaiser Permanente-Fresno, CA

November 2004 to May 2005

Provided Customer Service to Patients in various departments. throughout the Hospital Collected Co-Pays Provided other support as needed Worked in Urgent Care at Kaiser Permanente

Dental Front Office Assistant

Lisa Rowe Quinn DDS-Fresno, CA

November 1990 to July 2004

Worked for Dr. Quinn for over 10 years as a Nanny Full-time and Dental Office Assistant on a part time basis.. There was a gap in between Employment in which I worked for Kaiser Permanente. Billing Assistant-Externship through College

Med-Stat Billing Inc-Fresno, CA

February 1989 to May 1990

Provided Medical Billing Support

Telephone Support

Education

Administrative Medical-Dental Assisting (Associate) San Joaquin Valley College-Fresno, CA

January 1987 to May 1989

Skills

• Billing (5 years)

• Customer Support

• Dental Receptionist

• Hospital experience

• Customer Care

• Childcare Provider

• CSR

• Receptionist (7 years)

• Alpha/Numeric (5 years)

• Babysitting

• Data Entry (10+ years)

• Nannying

• Customer Service (10+ years)

• Day Care

• Child Care

• Senior Care

Certifications and Licenses

First Aid Certification

Certificate of Completion in Administrative Medical Dental Assisting Course Additional Information

SKILLS:

• Microsoft Office

• Microsoft Windows

• Medical-Dental Terminology

• Data Entry

• Medical & Dental Billing

Dental Supply Management

• Filing-Alpha/Numeric

• Typing (40+ wpm)

• Office Procedures

• Telephone Skills

• Customer Service Skills in a Loan & Hospital Setting

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