Administrative Support & Office Operations Specialist
Resume:
Kaila Gilmore
Frisco, TX *****
***********@*****.***
Professional Summary
Detail-oriented administrative support professional with 1+ year of experience in office management and clerical tasks. Proficient in maintaining organized filing systems, managing office supplies, and ensuring confidentiality of sensitive information. Demonstrated ability to collaborate effectively with team members and handle multiple tasks efficiently. Skilled in Microsoft Office and project management tools, seeking to leverage administrative expertise in a dynamic work environment. Willing to relocate to: Dallas, TX
Authorized to work in the US for any employer
Work Experience
Server
Jakes Burgers and Beer-Dallas, TX
October 2025 to November 2025
• Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
• Adhered to all food safety regulations to ensure the health and well-being of customers Support Staff
Conifer Health Solutions-Frisco, TX
July 2024 to September 2025
• Managed and maintained electronic and physical filing systems, ensuring easy retrieval of documents
• Managed office supplies inventory, restocking items as needed to ensure smooth operations
• Coordinated mail distribution by sorting incoming mail and preparing outgoing mail/packages for shipment
• Maintained confidentiality of sensitive information while handling documents and files Barback
Topgolf-Allen, TX
March 2024 to October 2024
• Supported bartenders by stocking and replenishing bar supplies, ensuring efficient service
• Maintained cleanliness and organization of bar area, including restocking glassware, utensils, and napkins
• Prepared garnishes and ingredients for cocktails according to established recipes
• Assisted in the setup and breakdown of bars for events or shifts
• Operated dishwashing equipment to clean glassware, utensils, and bar tools
• Collaborated with bartenders to ensure timely delivery of drinks to customers
• Provided exceptional customer service by promptly fulfilling drink orders and addressing customer inquiries or concerns
Server
Flix Brewhouse-Frisco, TX
May 2023 to February 2024
• Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
• Adhered to all food safety regulations to ensure the health and well-being of customers Aerotek
Assembly Line-Richardson, TX
August 2023 to December 2023
• Assembled components and subassemblies according to blueprints, diagrams, and work instructions
• Operated various hand tools and power tools to complete assembly tasks efficiently
• Inspected finished products for quality assurance, ensuring adherence to specifications
• Collaborated with team members to meet production goals and deadlines
• Maintained a clean and organized work area, promoting safety and efficiency
• Troubleshot assembly issues, identifying root causes and implementing corrective actions Retail Associate
Total Wine & More-Plano, TX
October 2022 to December 2022
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked
• Processed customer transactions accurately and efficiently using the point-of-sale system
• Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
• Demonstrated product knowledge to answer customer inquiries and make recommendations based on their needs
• Handled customer complaints or concerns promptly and effectively, striving for complete satisfaction Clerical Assistant
Del-Phi Legal Technologies-Dallas, TX
March 2022 to September 2022
• Maintained accurate and organized filing system for important documents, ensuring easy retrieval and efficient record-keeping
• Assisted in the preparation of reports, presentations, and correspondence by gathering data, conducting research, and proofreading for accuracy
• Managed incoming calls and emails professionally and promptly, directing inquiries to appropriate personnel or providing necessary information
• Coordinated office supply inventory management by monitoring stock levels, placing orders as needed, and reconciling invoices with deliveries
• Performed data entry tasks with high attention to detail while maintaining confidentiality of sensitive information
• Collaborated with IT department to troubleshoot technical issues related to office equipment or software applications
• Served as a point of contact for external vendors, managing relationships and negotiating contracts for office supplies or services
Underwriting Typist
Kelly Services-Richardson, TX
March 2022 to July 2022
• Analyzed and evaluated insurance applications to determine the level of risk involved
• Reviewed and verified accuracy of all underwriting data, ensuring compliance with company guidelines and industry regulations
• Utilized underwriting software systems to process applications efficiently and accurately
• Communicated underwriting decisions clearly and effectively to internal stakeholders and external clients
• Collaborated with agents or brokers to obtain additional information or clarify details on insurance applications
• Performed risk analysis by evaluating property value, liability exposure, loss history, and potential hazards
• Contributed insights for the development of underwriting guidelines based on risk assessment analysis Warehouse Associate
Amazon-Frisco, TX
August 2021 to March 2022
• Received, inspected, and documented incoming shipments of products
• Efficiently organized and maintained inventory in accordance with company standards
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Collaborated with team members to complete daily tasks in a timely manner
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials
Server
Kura Revolving Sushi Bar-Frisco, TX
August 2021 to February 2022
• Demonstrated exceptional multitasking skills during peak hours, accurately managing tables
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
• Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
• Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency Education
Trade school
High school diploma
Skills
• Process & Project Management
• Financial & Analytical
• Technical & IT
• Software & Tools
• Customer Service & Interpersonal
• Office and Administration
Links
https://www.linkedin.com/in/kaila-gilmore
Certifications and Licenses
TABC Certification
Present
Google Project Management
Present
CompTIA Network+
CompTIA A+
ServSafe
Food Handler Certification
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