Operations Executive with Revenue Growth & Process Improvement
Resume:
Christine Gresh
LinkedIn URL
**********@*****.*** • 301-***-****
**** ***** **** *****, *** Market, MD, 21774, US
Summary
Accomplished and dynamic operations Executive with a successful history of providing leadership to businesses with over
$8 million in revenues for a Wholesale Lock Distributor Company. Immense exposure to revitalize operational performance with a focus on continual process improvement and value-added solutions that improve the overall business performance and aligned deliverables. Successful track record of building, managing, and transforming large scale client relationships through strategic leadership, development of significant C-level relationships, and creative solution development. Strong expertise in all facets of client management, clerical support, personal support, services desk management, and project controllership. Articulate negotiator and presenter with a talent for achieving ambitious results by galvanizing teams, and selling ideas through organization for buy-in of all level. Areas of Expertise
Strategic Planning & Execution
New Business Development
Project Lifecycle Management
Operations Management
Cash Management
Contract Negotiations
Logistical Management
Problem Analysis & Resolution
Team Building & Leadership
Professional Experience
3G Wireless LLC
Business Manager 2022-2024
Launched our own Travel Agency(Application System)for employees and freelancers, Created new Employee Manual, Created Travel Policy Manual, Created Freelancers Manual, Statement of Worked update to be electronically filled, Fraud Protection systems now in place, all Freelancers and vendors now receive funds via ACH, cut backs in expenses by 30% to help fight inflation, migrated hourly employees to salary, hired 10 new employees to fill gaps, cleaned up Chart of Accounts, brought billing to a current status, moved company to a new location with out closing a day seamlessly. Working on a software program to enter inventory so we can know truly how much a item costs to make. Streamline systems to help make the company run more efficiently. Took over many of the President’s day to day functions so he can be more productive as a Engineer. Handle all the Payroll, Billing, Receivables, Payables, Year End, Banking, Credit Cards, Reconciliations, Purchase Orders, Receiving. Craftmaster Hardware LLC 2018-2020
Operating Officer/Office Manager
Delivered effective assistance in the attainment of Taylor over to Craftmaster Taylor Security & Lock Co Inc. 1990- 2018
Chief Operations Officer
Directed all aspects of 8M sales operations. Assured effective management of cash flow; allowing the business to borrow minimal amount from the bank. Communicated with USPS, UPS, Fedex and Iglobal for internet site and regular sales. Accomplished the needs of orders and fast turnaround for customers, while ensuring effective inventory management. Accommodated with online aspects of the Credit Card Companies, Internets Sales, and Banking. Complied with Auditors for year-end closings; creating year-end financials and month end financials. Acted as Accounts Payable Clerk, Sales, and Office Manager at Taylor Security & Lock Co Inc.
● Leveraged strong knowledge and experience in Ecommerce both wholesale and retail sales.
● Developed and maintained strong strategic relationships with key materials and service providers.
● Successfully negotiated Credit Card rates with MasterCard, American Express, Visa, Discover, and Banks.
● Secured competitive bids, health insurance contracts, and other employee benefits by negotiating with companies. Education
High School Diploma _ Richland High School, Johnstown Pennsylvania Page 2 2
Licenses & Certifications
Certificate Social Media Strategist, Social Guild
IT Proficiencies
Proficient in Facts Software 30 years, Sage Software 1 year and Xero Software 2 years, Current Software 2 years
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