Lovelie Bien Aime
Fort Pierce, Florida
***********@*****.***
PROFESSIONAL SUMMARY
Detail-oriented professional transitioning into healthcare administration and medical coding with over 5 years of experience in compliance-driven environments. Possesses proven strengths in accurate documentation, record management, confidentiality, and incident reporting. Currently preparing for the Certified Professional Coder (CPC) exam, bolstered by a strong foundation in medical terminology, coding guidelines, and data accuracy. Bilingual in English and Haitian Creole. PROFESSIONAL EXPERIENCE
Armed Security Officer
Allied Universal – West Palm Beach, FL
January 2023 – August 2025
- Maintained meticulous incident reports and daily activity logs to ensure adherence to organizational and regulatory standards.
- Safeguarded confidential and sensitive information through stringent documentation and handling practices.
- Collaborated effectively with law enforcement and internal teams to document incidents, investigations, and resolutions, reflecting strong communication skills in high-pressure settings.
- Demonstrated attention to detail and accuracy, fostering skills directly transferable to healthcare documentation and medical coding.
Security Officer
Admiral Security – West Palm Beach, FL
November 2020 – December 2023
- Conducted routine reporting with an emphasis on accuracy, timeliness, and regulatory compliance.
- Upheld confidentiality while contributing to safety, security, and operational excellence within the organization.
- Provided customer-focused service when managing sensitive situations, applying professional communication and problem-solving skills. Customer Service / Guest Services Associate
The Boca Raton – Boca Raton, FL
January 2013 – March 2020
- Delivered exemplary customer service in a fast-paced environment, ensuring guest satisfaction and loyalty.
- Managed guest information with discretion and professionalism, fostering trust and confidentiality.
- Supported operational workflows, enhancing efficiency through organization, documentation, and clear communication.
PROFESSIONAL ASSETS
- Medical Coding Fundamentals (ICD-10-CM, CPT – In Progress)
- Medical Documentation & Record Management
- HIPAA Awareness & Regulatory Compliance
- Data Entry & Accuracy
- Incident & Compliance Reporting
- Confidential Information Handling
- Customer Service & Professional Communication
- Risk Assessment & Problem Resolution
EDUCATION
Associate of Arts (AA)
Palm Beach State College – 2012
CERTIFICATIONS & TRAINING
- Certified Massage Therapist
- Armed Security Officer License (if applicable)
- Certified Professional Coder (CPC) Exam – In Progress LANGUAGES
- English — Fluent
- Haitian Creole — Fluent
REFERENCES
Available upon request