Medical Billing & Coding Specialist Resume Title

Nicole Grosnickle

**** ******** *** *** *** Des Moines, IA 50310 515-***-**** ***********@*****.*** Professional Profile

Driven, dependable, hard working individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization. Motivated and resourceful professional with a reputation for quality, proficiency, and reliability seeking to transition medical education to the healthcare industry. Dedicated, independent and motivated customer service professional seeking to provide attentive, highly professional service for a dynamic healthcare provider.

Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 40 WPM

Skills: Problem solving skills; Critical thinking skills; Team player; Flexible; Customer Service oriented

Languages: German; Spanish

Key Qualifications

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers Electronic Health Records

(EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO POS) Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD- 10-CM HCPCS CPT)

Certifications

Class B CDL – Des Moines, IA

Drivers License

Received my class B CDL license.

Education

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2026 Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program. Experience

Walmart SuperCenter– West Des Moines, IA

10/2023-Present

Retail Sales

Receiving department and assets protection- Check in trucks and load trucks with product. Follow up with claims in different departments. Work on clearance products and recalled products. Complete request for special orders or contact other stores to locate desired items

Interact with customers, sell and upsell merchandise, answer questions regarding products, recommend, select, and help locate best product to match customer needs, and handle final sale.

Operate cash register, scan merchandise, accept payments, and ensure accuracy of cash drawer.

Provide efficient and courteous customer service.

Work in a positive, respectful, and team-oriented manner and interact with diverse customers and staff. Burlington Coat Factory– Clive, IA

01/2021-10/2023

Manager

Addressed issues in a professional manner and resolved staff and customer service problems.

Built relationships and stayed attentive to employees by motivating them to succeed and improve.

Managed inbound and outbound calls, kept accurate and complete department records, processed payroll, prepared bank deposits, took inventory, and ensured adherence to policies and procedures.

Supervised team members, created schedules, hired and trained new employees, and delegated tasks. Hero’s for Healthcare– Urbandale, IA

01/2022-01/2023

Home Health Aide

Assisted with activities of daily living – mobility, personal hygiene, and feeding.

Documented services provided, patient condition, and changes in patient behavior.

Kept household clean and organized, ran errands, and prepared and served meals.

Provided in-home personal care services, and maintained a safe, secure, and healthy environment.

Respected and safeguarded patient’s privacy.

Shared Medical Services– Cottage Grocer, WI

06/2019-08/2021

Medical Secretary

Ensured strict adherence to security and confidentiality guidelines as outlined in HIPAA.

Entered patient demographic information into computer and verified insurance coverage.

Handled inbound and outbound telephone calls, scheduled appointments, gathered necessary documents, and collected payments.

Served as initial point of contact, greeted patients, and maintained a warm and welcoming atmosphere. Volunteer Experience

Food Pantries– Des Moines, IA

01/2015-01/2018

Assistant

Helped pass out food and drinks to homeless and needy family members. Played Bingo with the elderly on Wednesday nights

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