Lodge General Manager Candidate with Hospitality Expertise

NADINE BERNANDINE

BOCK

Experience

****/**–current

Sales Consultant • Acools

Stock control, cash register, receipt control, performance reviews, engaging clients, crisis response, problem-solving, cleaning, social media marketing, customer service

2021/03–2024/07

Fashion Consultant • Exact

Cash register, stock control, merchandising, customer service & styling, sales assistance, store operations (returns)

2017–2021/12

• Assistant Coordinator • Dial-A-Florist

Calls management, orders, deliveries, purchasing, invoicing, cash register, event organising

Education

River High Institute of Technology

Bachelor of Science in Travel, Tourism and Hospitality 2022 – current

Monitronic Success College

Diploma in Travel, Tourism and Hospitality Management 2018-2019

Bake Skills Namibia

Certificate of Completion: Bake a Cake & Decorate Class Training 08/05/2021

Institute of Hospitality

Espresso coffee fundamentals 06/04/2021

Bartending for beginners 06/04/2021

Guest experience fundamentals 08/04/2021

Front desk check-in and check-out 13/04/2021

COVID-19 responsibility & service tips 13/04/2021

Skills

Organization

Marketing

Microsoft office

Leadership

Time management

Team player

Conflict resolution

Adaptability

Work ethic

Languages

English – Good written & speaking skills

Afrikaans – mother tongue

German - Beginner

Interests

Hiking, Poetry, Fashion, Travelling, Mental Health

References

Sara Bock 081-*******

Windhoek, Namibia

+264-*********

**************@*****.***

Contact this candidate