Bilingual Technical Support Specialist with Adaptability
Resume:
*********@*****.***
Bicutan, Taguig City
Adaptability
Problem solving
Efficiency
Resiliency
Biochemistry
College of Congo
Diliman College
Business Management
2012 - 2017
2017 - 2019
EDUCATION
SKILLS
OBJECTIVE
To secure a position in an organization that offers a challenging career where my professional experience, capacities and skills can be utilized.
WORK EXPERIENCE
CERTIFICATE
Basketball
Telus International Philippines Football
English Best Agent
French
LANGUAGE
JONATHAN KABWAKANTANDA
Managed inbound and outbound calls, received in
english and french.
Sales account, analyzed and processed product return, assisting with finding alternative merchandise.
Customer Service Representative
Jan 2017 - Jan 2018
Vodacom l Congo
Managed inbound and outbound calls, received in
english and french.
Assisting customers with smart home security devices and troubleshooting; camera, smart thermostat, smart plug, home automation, television, channels and PVR box.
Trouble shooting internet concerns; fibre optic.
Assisting customers with new technology.
Technical Support Representative
Apr 2021 - Present
Telus International Philippines Taguig
Empathy
October 13, 2000
HOBBIES
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