Medical Coding Specialist with CCS Certification

Brenda Olvera

**** ***** *** **** ***** Phone: 213-***-****

Los Angeles, CA. 90059 E-mail: ***********@*****.***

Objective:

To secure a medical coding position where I can leverage my Certified Coding Specialist (CCS) certification and academic knowledge. As a recent graduate with a strong attention to detail and a commitment to accuracy, I am eager to contribute my skills in a professional healthcare setting. I am enthusiastic about advancing my career in medical coding and supporting the success of a dynamic healthcare team.

Experience:

*LAC-DCFS Nov/2023-Present

Los Angeles, CA. Secretary III

Provides full-time professional administrative support to the Assistant Regional Administrator. Replies to written correspondence, emails, and telephone calls. Meets the public, schedules appointments, and arranges conference meetings both in-house and off-site. Outlook, TEAMs, and Teleconferencing systems to schedule meetings. Manages the ARA’s calendar. Reoccurring meetings, and schedules meetings and appointments. Reviews a wide variety of documents (e.g., overtime activity reports, budget requests), ensuring proper grammar and spelling and that required forms have been included. Coordinates and ensures accurate completion of various assignments and mandatory trainings. Monitors the completion of administrative assignments and secures information on the status of pending matters, project deadlines, weekly status reports, and monthly metrics. Sends out reminders and notices. Handles sensitive and confidential matters under the guidance of the ARA and Human Resources. Process various personnel/administrative tasks for the ARA section, including, but not limited to, Procurement Requests, Personnel Processing (e.g., DCFS 68), staff onboarding/retirement, DRS, MARS administrator, Management Profile System, etc. Prepares letters, memos, and reports. Makes photocopies, files, and faxes requested documents and distributes mail.

*LAC+USC Med Ctr./HIM June/2016-Nov/2023

Los Angeles, CA. Senior Clerk

In my role as a Senior Clerk at LAC+USC Medical Center, I supervised a team of clerical staff, providing direction and support to ensure optimal performance and productivity. I reviewed and monitored staff work for accuracy, maintaining a quality check standard of 100% completeness. I integrated procedural changes smoothly, evaluated staff performance, and ensured timely submission of health clearances. I promoted an inclusive work environment by supporting affirmative action initiatives and respecting diversity within the team. Consulting with the Health Information Management (HIM) Director on procedural matters, I prepared and submitted monthly reports on departmental activities and performance metrics. I managed and followed up on external requests for medical records, including subpoenas and legal requests, ensuring compliance and timely processing. Additionally, I was responsible for completing EDD forms and ensuring accurate documentation for disability claims. I confirmed the legitimacy of requests and directed them to the appropriate individuals for fulfillment. My experience in the Deficiency Unit involved reviewing charts to ensure that doctors, residents, and interns had signed operative reports, history and physical (H&P) notes, and consult notes. I also served as a Birth Clerk, interviewing parents to collect accurate information for newborn records and assisting in the preparation of amendments for Vital Records when discrepancies were reported.

*LAC+USC Med Ctr. /Mammography Jan/2013 - June/2016

Los Angeles, CA. Intermediate Clerk

In my role as an Intermediate Clerk at LAC+USC Medical Center, I scheduled and managed biopsy appointments, providing patients with clear instructions and preparation guidelines to ensure a smooth experience. I offered bilingual support to Spanish-speaking patients, facilitating effective communication and understanding of medical processes. I created and maintained charts for new patients, ensuring accurate and organized record keeping while filing and purging patient charts as necessary to maintain up-to-date and compliant records. I meticulously tracked MRI-guided biopsy appointments and results, coordinating follow-up care with the tumor clinic. Additionally, I attended tumor board meetings, assisting the attending radiologist with the necessary charts and documentation. My role involved conducting follow-ups with patients to confirm attendance at appointments, which enhanced patient compliance and continuity of care. I effectively handled a high volume of incoming calls, booking mammogram appointments and addressing patient inquiries. In a fast-paced environment, I also assisted with emergency walk-ins from the emergency department, prioritizing patient needs to ensure timely care.

*LAC-Harbor-UCLA Med Ctr. /ER Aug/2005 - Jan/2013

Torrance, CA Nursing Attendant I

In my role as a Nursing Attendant at LAC-Harbor-UCLA Medical Center, a busy teaching hospital and level 2 trauma center, I performed a variety of clerical duties, including answering multiple phone lines and scheduling appointments in a fast-paced ER department that kept us on our toes. We frequently encountered diverse cases, including traumas and STEMIs, especially after the closure of MLK, which resulted in an influx of overflow patients. This heightened demand required us to work faster and more accurately to ensure efficient patient flow. I created new patient charts and handled data input, ensuring accurate and organized records. Additionally, I was responsible for breaking down charts and inputting doctor's orders to maintain up-to-date documentation. In providing direct patient care, I monitored vital signs and recorded intake information, ensuring comprehensive patient assessments. I assisted in transporting patients and equipment within the facility, contributing to operational efficiency. When needed, I provided bilingual support, helping to interpret for Spanish-speaking patients and ensuring clear communication in their care. Moreover, I was involved in the respectful transportation of deceased patients to the morgue, assisting in their preparation for transport, including cleanup tasks, often stepping in to provide support during short staffing situations.

Education:

*Valley Medical Coding Feb/2024

Calimesa, CA. Certified Coding Specialist

*Pomona Adult Education Nov/2000

Pomona, CA. Certified Nursing Assistant

Skills:

I possess excellent organizational and multitasking abilities, adept at managing multiple priorities in fast-paced environments while maintaining a strong attention to detail to ensure accuracy and compliance in all tasks. My exceptional interpersonal and communication skills foster positive relationships with patients and healthcare professionals. I have proficiency in data entry and medical record management, with a solid understanding of healthcare documentation standards. Bilingual in English and Spanish, I provide effective communication and support to diverse patient populations. Additionally, I am knowledgeable in HIM systems, including electronic health records (EHR), Child Welfare Services/Case Management Systems (CWS/CMS), EBRS for birth records, and various software applications such as Wellsoft for emergency room documentation, as well as Affinity, Quantim, and Cerner for medical records management. I can handle sensitive and confidential information with professionalism and discretion, and I have strong problem-solving skills that allow me to adapt quickly to changing situations and challenges.

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