Customer-Focused Service Professional with Leadership Experience

MEGAN TAYLOR

Boynton Beach, FL ***** 954-***-**** ***************@*******.***

Education

Undergraduate, Florida State University - Tallahassee, FL expected graduation 2029 High School Diploma, A. W. Dreyfoos School of The Arts - West Palm Beach, FL graduation May 2025 Major: Criminology GPA: 4.5 Weighted, 3.8 Unweighted Work Experience

Server/Barista,Yolk Diner, Boynton Beach FL June 2025 - Present

● Provided excellent customer service by taking orders, serving food and beverages, and addressing customer inquiries and concerns.

● Maintained a clean and organized work environment, including bussing tables, sanitizing surfaces, and restocking supplies.

● Increased customer satisfaction and repeat business through attentive and personalized service.

● Increased customer satisfaction and repeat business through attentive and personalized service.

● Opened/Closed the diner on my own, ensuring perfection for the day to come

● Made/Served a plethora of alcoholic and non alcoholic beverages Store Supervisor, Scoopy Doos, Delray Beach FL June 2025 - Present

●Greet customers with a positive attitude to draw business

●Became knowledgeable with all the items in the shop

●Handled packages, pricing, and stocking inventory

●Handled the store alone, often facilitating peace and service when need be Takeout and Hosting, Lucille's Bad To the Bone BBQ, Boynton Beach FL June 2022 - Feb 2024

●Greet customers and handled the seating system

●Take orders over the phone, answer questions, and pack orders in the kitchen

●Handle regional food suppliers over the phone to ensure proper restaurant imports

●Train employees in hosting and takeout

Ice Cream Server, Dreamy Cow Ice Cream, Boynton Beach FL October 2021-Aug 2022

● Expertly prepared a variety of ice cream treats, including cones, sundaes, milkshakes, and custom creations

● Maintained and cleaned ice cream machines, freezers, and other equipment

● Utilized upselling techniques to promote additional products and increase sales

● Adhered to strict hygiene and sanitation standards while handling food in front of customers Big Dog Ranch Rescue, Medical Assistant and Volunteer December 2023

● Accumulated 100+ hours

● Specialize in the Medical Center for sick and newborn dogs

● Oversee vaccinations and other life-saving medical treatments (preventative and urgent)

● Walk, feed, and bathe dogs