Versatile Education and Customer Service Professional
Resume:
Allison Mancuso
Ponte Vedra, FL *****
*********@*****.***
Professional Summary
To secure a position in a teaching environment utilizing my experience and skills. Authorized to work in the US for any employer
Willing to relocate to: Ponte Vedra, FL
Work Experience
Training sales life insurance intern
Priamerica-Jacksonville Beach, FL
September 2024 to November 2025
Studied life insurance test passesd intern sales for orher product within the company outside of life insurance
CSR/Sales
Tlcllc
May 2004 to November 2025
1. Providing customers with information about products, to help them manage their own business needs and ideas for dying, projects.
2. Assist customers with any products and items they were interested in, and suggested sales we were having and our discounts cards.
Provided friendly customer service and greeted the customer with a smile, letting them know our company was here to help them and provide them with they’re needs. Head Customer Service Representative
ARS/Rescue Rooter-Jacksonville, FL
August 2024 to March 2025
Helped assist company with pomoting and generating apportionments Reshab Worker
Direct Care Resources-Wappingers Falls, NY
June 2009 to January 2010
One teaching children their colors their names, identifying shapes and letters. 2.Providing a safe and nurturing environment for them. 3.Helping them to interact with their peers, assisting them with potty training. 4.Preparing activities with them and assisting them fine motor skills. Board of Education/District 75 JFK School District East 88th Street Supervisor Assistant
YMCA-YMCA, NC
January 2008 to December 2009
1.Supervised activities and programs from school-aged children. 2.Trained employees and other staff members to prepare and create new activities and programs for the kids.
3.Assisted children with their homework, and did recreational activities. 4.Challenged them with new ideas and independent learning games that helped them express they’re emotions through activities and games, independently. 1 One -to-one Teacher's Assistant
Al Mancuso
January 2002 to December 2004
2 Worked with emotionally disturbed children and autistic children from the ages of 5-18 3 Assisted them with homework, doing activities with them and motivating them and encouraging them to stay in the classroom and succeeding in their studies Sales Associate
Total Life Changes, LLC
Education
Todler teacher for many years. Worked for a non profiit organization helping teenager to help them graduate high school and help the school districts work with the kids. Of they didnt achieve there goals to be safe in school, my job was to fiind them alternattive methotds until it was safe. I worked as a secretary for a broker. Worked for a suicide crisis hotline (CDA hours worked as a toder teacher? Assitant teacher doe 2 school districts. Worked fir many years as a youth advicate counclir an for a 24 hour suicide crisis hot line) University of Phoenix-Online Campus-Remote
October 2012 to June 2016
Social work (Bachelor's)
Phoenix College-Remote
June 2011 to June 2014
Child psychology (Associate)
Rockland Community College-Suffern, NY
September 1998 to June 2000
Pri america (Pre life insurance)
Social Work (Bachelor's degree)
Skills
• Relationship selling
• Dramatic play (creative arts teaching)
• Excel (3 years)
• Marketing
• Down syndrome (early childhood general education)
• Checklists (student assessment methods)
• Unit planning (curriculum development processes)
• Direct instruction
• Personalized learning tools
• Food safety
• IEP
• Lesson planning
• Creative development (child development components)
• Illness prevention (early childhood general education)
• Creative problem-solving
• Customer Care (8 years)
• Positive reinforcement (classroom management strategies)
• Setting clear expectations
• Retail sales
• Time management
• Online portals (communication methods)
• Computers (educational technologies)
• Erikson's psychosocial theory
• Automated grading systems
• Multiple disabilities (early childhood general education)
• Autism Spectrum Disorder (early childhood general education)
• Newsletters (communication methods)
• Teamwork
• Program evaluation (curriculum development processes)
• Social media groups (communication methods)
• Sales
• Digital cameras (educational technologies)
• Digital portfolios (educational technologies)
• Goal setting (student motivation techniques)
• Call center experience
• Specific learning disabilities (early childhood general education)
• Inclusion practices (early childhood general education)
• Emergency procedures (early childhood education)
• Language development (child development components)
• Movement activities (creative arts teaching)
• Virtual tutoring programs (AI classroom tools)
• Play-based instruction
• Verbal communication (child communication methods)
• Bank Street (teaching methods)
• CSR (5 years)
• Cooperative learning
• Collaboration with specialists (early childhood general education)
• Interpersonal skills
• Assistive technology (educational technologies)
• Patient interaction
• Customer support
• Parent-teacher conferences (communication methods)
• Attention to detail
• Developmental screenings (student assessment methods)
• Creative Curriculum (teaching methods)
• Art projects (creative arts teaching)
• Creative writing (creative arts teaching)
• Hygiene practices (early childhood general education)
• Salesforce
• Dementia care
• Activity-based lessons (early childhood general education)
• Customer service
• Redirection (classroom management strategies)
• Curriculum mapping
• Numeracy-focused lessons (early childhood general education) Languages
• English - Fluent
Certifications and Licenses
First Aid Certification
CPR Certification
Early Childhood Education Teaching Certification
Infant & Toddler Certification
School Age Child Care Certification
Child Development Associate Certification
Family Child Care CDA Certification
Driver's License
Contact this candidate