Detail-Oriented Administrative & Data Entry Specialist

Sofia Eschiti

**** ********* ****** #*** *********, Minnesota 55113, 651-***-****,

************@*****.***

OBJECTIVE

Detail-oriented Administrative & Data Entry Professional with 6+ years of experience in data entry, office operations, technical support tasks, documentation accuracy, customer communication, and the ability to manage high-volume workflows. Seeking a remote role as a Data Entry Specialist, Data Center Operator, or Technical Support Specialist. SKILLS SUMMARY

Visual Merchandising Ability to Multitask Friendliness and Personability Inventory Management Adaptability Relationship Building Computer Skills Time Management Organization

Document Management Ticketing Systems Basic Troubleshooting Record Maintenance POS System Management Workflow Coordination WORK EXPERIENCE

White Bear Dentists, White Bear Lake, MN 2025-Present Front Office Desk/Benefits Coordinator

Performed general administrative and clerical support duties, crafted the guests’ experience by checking patients in and ensuring a smooth departure at the end of their visit. Documented and communicated actions, irregularities, and continuing needs to maintain continuity among work teams Operated telephone switchboard; answers and transfers calls to appropriate units. Took messages and communicated them to appropriate enquirers. Handled outgoing mails; sorted and distributed incoming mail.

Drafted, reviewed, and proofread office documents. Responsible for basic data entry as assigned. Maintained and stocked basic office supplies. Responsible for operating and maintaining office machines, including printers, copiers, and fax. Ensured compliance with company rules and regulations in the reception area.

Circle K, Vadnais Heights, MN 2020-2024

Assistant Manager

Tracked inventory to identify trends in sales and minimize shrinkage. This involved both analytical reasoning and the implementation of inventory controls that maintained essential products. Processed and Audited daily paperwork, counted the store safe daily, balanced cash registers at the beginning and end of each shift, made bank deposits and called in change orders for the store. Utilized POS (point-of-sale) to oversee all transactions, trained in new employees, advertised promotions, and ordered inventory.

Supervised shifts with 4-5 employees, reviewed/handled customer and employee complaints, maintained the sales floor and applied customer-traffic flow methods. Assisted in monthly inventory checks improving auditing accuracy by 25% in one year. The Wild Boar, Oakdale, MN 2019-2020

Hostess, Expo, Server

Provided quick, helpful and accurate service to customers by staying alert of any customer needs while seated and helped with timely delivery of food and beverages. Handled cash and credit card transactions every shift, followed by balancing the cash drawer at the end of each shift.

Managed up to 10 tables at a time and effectively communicated with management and kitchen staff to ensure timely service for guests and events.

Adhered to strict liquor liability laws and guidelines to ensure a safe and compliant environment. Chipotle, Woodbury, MN 2018-2019

Cashier, Line Cook

Assisted in maintaining high standards of customer care and efficiency by replenishing condiments, beverages and supplies along with maintaining a clean dining area. Coordinated daily food safety operations to ensure compliance with state and federal food safety regulations.

Promoted new food items by designing attractive displays in high traffic areas of the restaurant. Cerenity, White Bear Lake, MN 2017-2018

Dietary Aide

Planned and modified meals for residents according to each patient’s diet description. Assisted with room service delivery as needed and resolved any patient requests or complaints. Served meals to vulnerable adults with a sense of understanding and patience. Communicated with patients, family members, and staff to provide a dining experience catered to the individual needs of residents.

Performed and enforced daily cleaning procedures to ensure compliance with health and safety standards/regulations.

EDUCATION

Century College, White Bear Lake, MN

Some college, Undecided, 3.1 GPA

Hill Murray High School, Maplewood, MN

High School Diploma, 3.2 GPA

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