Proactive Assistant Manager with Multilingual Expertise

PAOLA L. BOBBIO DE SEDLOW

**** *. *****. ****** *** 25 Peoria, AZ 85345

Phone: 480-***-****

e-mail: ***********@*****.***

SUMMARY

Proactive and professional Assistant Manager with a high sense of leadership, focused on setting high expectations and raising the customer service standard. Seeking to obtain a customer service position at a company with room for advancement.

SKILLS

Fluent in 3 languages, Spanish, Italian and English, all of them written and spoken.

Experience in Interpreting and Translating English, Spanish and Italian.

Experience managing and training employees within brand standards.

Counseling and disciplining staff if necessary.

Writing weekly work schedule and assigning daily work for personnel.

Cash handling and input of daily sales data.

Cash deposits and withdrawals from restaurant safe including transporting cash to and from bank.

Proficient in Microsoft Office suite, AMADEUS, and POS systems as well as other programs.

Vast experience in multitasking, delivering quality work and meeting deadlines.

Analytical and problem solving skills to identify areas of opportunity for improvement on existing processes, and presenting alternative ideas to upper management that satisfies the customer and raises the company's standards.

EXPERIENCE

Cyracom International 2017 to 2025

Denny's Restaurant Phoenix, Arizona 2007 to 2017

Giuly's Restaurant and Cafe Lima, Peru 1996 to 2007

EDUCATION

Centro de Formacion en Turismo Lima, Peru 1997-2001

Antonio Raimondi School Lima, Peru 1985-1996

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