Tech-Savvy IT Support & Cybersecurity Enthusiast

Lorenzo Marquez

954-***-**** ***********@******.*** linkedin.com/in/lorenzo-marquez7

Education

Florida Atlantic University Boca Raton, FL

Bachelor of Arts in Computer Science, Minor in CyberSecurity Dec. 2025 Experience

Information Technology Support Specialist Nov 2024 – Present ASM Global (Broward County Convention Center)

• Deliver technical support for events, enhancing exhibitors’ satisfaction and operational efficiency.

• Provide end-user Tier 1/2 technical support for hardware, software, and network issues

• Managed user accounts in Microsoft D365, ensuring streamlined access and security compliance

• Maintain IT inventory, ensure equipment readiness, and reduce operational disruptions

• Create documentation and contribute to internal knowledge base for process improvements Information Technology Technician June 2023 – Nov-2024 Sayers

• Monitored and maintained accurate inventory to ensure deployment readiness and resource availability

• Provided Tier 1 troubleshooting support for deployed systems, resolving technical issues efficiently

• Trained new employees, enhanced team knowledge, and contributed to a collaborative work environment

• Ensured end-user satisfaction by delivering responsive support and optimizing system configurations for smooth operation

Projects

Homelab Proxmox, Suricata, ELK Stack, pfSense/OPNsense

• Built a personal homelab with Proxmox hosting Ubuntu Server, Kali Linux, and Security Onion

• Applied offensive (Metasploit, Hydra) and defensive (SIEM, firewall) techniques in real-world simulations

• Deployed Suricata IDS and ELK Stack for intrusion detection and centralized log analysis Slowloris DoS Attack and Mitigation Wireshark, nginx, Ubuntu VM

• Simulated Slowloris Denial-of-Service (DoS) attacks against a vulnerable server

• Configured nginx to mitigate attacks and analyzed .pcap files for traffic comparison

• Authored documentation on detection and mitigation strategies to support incident response Business Email Compromise Analysis Wireshark, .pcap

• Investigated Business Email Compromise (BEC) scams by analyzing suspicious email traffic in .pcap files

• Identified fraudulent patterns, extracted indicators of compromise (IOCs), and documented attacker techniques

• Created incident-style report with remediation steps to improve organizational awareness and response Technical Skills

Operating Systems: Windows, Linux, macOS, Ubuntu

Languages: Python, SQL, JavaScript, Bash Shell Scripting Security Tools: Splunk, Wireshark, Nmap, Suricata, Security Onion, Auditd, Metasploit, Hydra, Steghide, ELK Stack, nginx

Development Tools: Docker, Git, Azure, Postman

Cloud/Virtualization: VMware, Firebase, Supabase, Proxmox Certifications: CompTIA Security+, CompTIA Network+

Contact this candidate