Kristin M Taylor
Milwaukee,Wisconsin *****
**********@*****.***
PROFESSIONAL SUMMARY
Optimistic, organized professional assistant with 30+ years’ experience in Customer Service excellence, combined with a strong attention to detail, and up to date computer skills.
SKILLS
Proficient with computer applications AWS (Amazon Workspaces), Word, One Note, SharePoint, Outlook, Excel, PowerPoint, Salesforce, and Smartsheet. Organization, time management, analytical numeracy, environment adaptability, fast learner and/or adaptability to software changes and updates.
WORK EXPERIENCE
American Transit 4/2025 to 11/2025
Milwaukee, Wisconsin
Driver
• Personal Care Driver for Individuals with disabilities and transit for a worker partnership program. Uber Eats 10/2022 to 9/2024
Milwaukee, Wisconsin
Delivery Driver
•Pick up and deliver food and hardware purchased online and shop and pay delivery.
Spherion/Nevada Unemployment 12/2020 to 8/2022
Madison, Wisconsin
Adjudication Mentor/Unemployment Claims Rep.
• Confer with individuals or organizations involved in cases to obtain relevant information.
• Explain to claimants how they can appeal rulings that go against them.
• Prepare written decisions.
• Review and evaluate data on documents, such as claim applications, birth or death certificates, and physician or employer records.
• Rule on exceptions, motions, and admissibility of evidence. State Collection Service 2/2016 to 9/2020
Beloit/Milwaukee, Wisconsin
Medical Bill Collector
• Locate and monitor overdue accounts, using computers and a variety of automated systems
• Arrange for debt repayment or establish repayment schedules
• Receive payments and post amounts paid to customer accounts. CERTIFICATIONS, LICENSES, AWARDS
Certified Nursing Assistant*2004
Administrative Assistant*2020
EDUCATION
1/2004 to 6/2004 (2014)
Madison Area Technical College
Nursing-Certified Nursing Assistant (LPN)