Experienced Retail Operations Manager Seeking Manufacturing Role

Annette Berzinskas

E. Mennonite Rd. Mantua, OH **255

330-***-**** ************@*****.***

Summary

Experienced Manager with a strong retail background. Experienced in front end and backend as well as store operations and project management. Action oriented with strong ability to communicate effectively with customers, vendors, executives, and business audiences. Looking to transfer my 20+ years of experience and skills to the manufacturing industry.

I am looking to secure a position with a reputable organization where I can build upon current skills while continuing to grow and enjoy a long-term career. I am a self-starter, confident and motivated. I am a quick learner, with a focus on details and adhering to standard processes. I would love the opportunity to sit down and discuss an opportunity with your company.

Professional Experience:

Big Lots, Aurora, OH 2018 - Present

Merchandise Manager

Responsible for customer service, merchandising, store sets, freight processing.

Responsible for sales, opening and closing store, hiring, training and development, maintenance, comp sales, inventory, cash office, and computer reporting.

Bed Bath & Beyond, Streetsboro, OH 1998 - 2017

Department Manager / Freight Manager / Ops Manager

As department manager, I was responsible for customer service, sales, training and development, merchandising, planograms, and RF scanners, did daily replenishment, cycle counts, processed freight, ship outs and damages, and worked with store personnel to ensure proper placement of items on the sales floor.

As operations manager I was responsible for reports, training of front-end personnel, overseeing the receiving department, ordering of supplies, all inventory and daily reports, price change entry, ordering for customers as well as prep and reports for fiscal year end.

Skills

Customer service

Merchandising

Computer reporting

Interviewing and hiring

Use of RF scanners

Following planograms

Reconciliation of reports

Adhere to & enforce company policies and procedures

Effective communication

Compliance with all safety protocols

Additional information

I was chosen to lead a team of 30 people to perform a remodel of a Bed Bath and Beyond location. I was responsible for remerchandising the entire store and implementing new fixtures and planograms. I assigned my team responsibilities based on their knowledge and ability. The outcome was a successful remodel and a beautiful new store.

Shipping and receiving

Training and development

Inventory management

Cycle counts

Microsoft office

Processing Freight

Opening and closing store

Training and Development

Inventory

Project management

Contact this candidate