Candace Strickland
318-***-**** ***********@***.***
Professional Summary
Certified and detail-oriented Medical Coder with over 7 years of hands-on experience in HCC coding, medical records abstraction, and healthcare documentation. Demonstrates over 90% coding accuracy, with strong knowledge of ICD-10 and HCC coding standards. Experienced in coding multiple facility types including physician services, outpatient visits, and home health records. Committed to confidentiality, HIPAA compliance, and timely documentation. Seeking to contribute to a healthcare organization in need of reliable, accurate coding support.
Experience
HCC Coder (Contract)
Optum — Remote March 2018 – June 2025
•Review, analyze, and abstract diagnostic codes from patient medical records per client-specific guidelines
•Maintain consistent coding accuracy above 90%
•Coded multiple facility types including outpatient, home health, and physician services
•Work remotely and collaboratively to meet deadlines and compliance standards
HCC Coder (Seasonal)
ArroHealth — Remote Nov 2017 – Feb 2018
•Accurately abstract diagnosis codes for risk adjustment
•Adhere to internal quality standards and documentation accuracy
Direct Service Worker
Assurance Care Services — Shreveport, LA
Oct 2015 – Feb 2018; Aug 2007 – Apr 2008
•Provided care and daily living assistance to elderly and disabled patients in their homes
•Supported patients in transitioning back to independent routines through customized care
Technical Support Representative
Teleperformance — Shreveport, LA Oct 2009 – May 2012
•Delivered account assistance, resolved technical issues, and maintained high customer satisfaction
•Handled billing inquiries and provided troubleshooting support
Medical Records Clerk
Highland Clinic — Shreveport, LA Sep 2006 – Jun 2007
•Retrieved and managed patient charts in a centralized medical records department
•Responded to documentation requests from physicians and clinical departments
Education
Certificate of Applied Science – Medical Coding Specialist
Panola College Aug 2017
Certifications
•Certified Coding Associate (CCA) – AHIMA, 2017
Skills & abilities
ICD-10, CPT, HCC Coding
Coding experience with multiple facility types (physician, outpatient, home health)
Knowledge of Medical Terminology & Anatomy
3M Encoder, Find-A-Code, HCC Coder
HIPAA Compliance / Patient Confidentiality
Electronic Medical Records (EMR/EHR)
Microsoft Office Suite (Word, Excel)
Detail-Oriented, Quick Learner, Dependable
Team Player, Self-Motivated